Job description

A role of Operations Supervisor in a Gap Inc. Customer Experience Center (distribution center) places you on the front line of delivering product to our customers as fast as possible, using the latest in technology and innovation while motivating and coaching the greatest of employees. Your diligence and focus at quality leadership, process improvements, financial and budgetary acumen will drive business results within an ever evolving distribution center environment. Your analytical skills tied to leadership drive will impact thousands of customers across the globe. Safety, employee excellence, and teamwork through engagement will be your daily focus. The Supervisor will achieve results through exceptional decision making, problem solving, and analysis utilizing planning and process management, communication and leadership skills.

• Provide supervision of a distribution center team including but not limited to productivity, performance, accuracy, safety, and attendance through a timebound accountability of standards

• Supervise a dynamic team operation, working multiple productive and supportive functions by training, motivating, coaching and developing the team to achieve and exceed service and facility goals to support our customers

• Ensure a superior customer experience that fully supports the brand image and service level agreements

• Embrace continuous improvement, process development and positive change to identify best solutions

• Identify opportunities to improve practices, mitigate risk, optimize technology and present recommendations to DC leadership; leveraging supporting teams to meet and exceed goals

• Assess, plan and drive results within the team to ensure adherence to agreed levels of work expectations

• Ensure effective communications; up, down and across the business

• Ability to work various shifts as required; 75-85% of time is on the floor

• Minimum of 3 - 5 years distribution operations experience preferred

• Minimum of 2 - 5 years of leadership experience preferred

• Bachelors degree preferred or equivalent experience

• Experience with automated WMS, RF scanning preferred

• Strong interpersonal and relationship building skills

• Excellent decision-making abilities and ability to integrate and apply information

• Effective issue resolution skills

• Accountable, enthusiasm, reliability and drive for results in present capacity

• PC skills: Microsoft Office-Word, Excel, Access and/or other software/database skills

Job Type: Full-time

Pay: $60,000.00 - $68,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 4x10
• Evening shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fishkill, NY 12524: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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