Job description
Overdraft Protection Analyst
General Summary
Responsible for the administration of the Courtesy Overdraft program including communication to members and the collection of negative share accounts. Responsible for ACH, wire transfer, and inclearing activity including following policies and procedures to complete the day-to-day activities.
Essential Functions, Duties, and Responsibilities
- Responsible for the administration of the Courtesy Overdraft program.
- Responsible for communications related to negative share accounts
- Responsible for the collection of negative share accounts
- Report charge off deposit accounts to Chex Systems
- Create, execute, and monitor Repayment Plans related to negative deposit accounts.
- Responsible for meeting standard of 30-40 calls per day
- Review and adhere to Credit Union policies and procedures
- Supporting the process ACH, wire transfer, and inclearing related transactions
- Adheres to operational controls including applicable laws, rules, and regulations impacting ACH services and policies such as the Bank Secrecy Act, OFAC, NACHA Rules, Regulation E and Universal Commercial Code to ensure safety and soundness.
- Identifies and resolves problems in a timely manner; works with other departments to solve complex issues.
- Builds and maintains internal relationships throughout the Credit Union by providing exceptional member service; models excellent internal and external member service.
- Performs other duties as assigned.
- Must understand and comply with all required federal and state regulations associated with this position.
- Must be able to speak and understand fluent English.
Requirements: Must have a high school diploma or GED; 2+ years of credit union or banking experience. Ability to work independently and use sound judgement to make decisions in line with company goals. Excellent verbal and written communication skills required
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally, or informally, either verbally or in writing. The position description above is intended to describe the general content of this job. It is not to be construed as an exhaustive statement of essential functions, duties and responsibilities
The requirements listed above are representative of the knowledge, skills, and/or ability required.
Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
EOE
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.