Professional Group Leader

The Professional Group Leader will be responsible for the Professional P&L’s business strategy for contingent workforce solutions. The Professional Group Leader will build, coach to, and execute the P&L’s business plan while representing our Outside-In® culture, values, and core purpose. The Placers Professional Group Leader will be responsible for leading the P&L’s team members, maintaining customer relationships, ensuring growth in accounts, fulfilling revenue and gross margin objectives, and other financial and operational KPIs as determined.

Our Organization

Here at Placers Professional, we believe that everyone has the ability to make a big impact! When you join our team, we’ll give you the tools and support system to grow and thrive professionally. Placers is guided by a strong set of values that we live by every day. Not only do we help you realize your true potential, but we also exceed our client's expectations and change the lives of our job-seekers.

Come leave your mark...and have fun doing it!

Key Accountabilities:

The Placers Professional Group Leader is responsible for leading the effective operations of all Professional business lines including future expansion plans. This includes overall responsibility in the following areas:

Business and Strategy Development:

• Develop and execute a one-page business plan for Placers Professional P&L including revenues, gross profit, expenses, budgets and staff headcount
• Learn and monitor marketplace trends relative to service line, business expansion, and workforce and hiring
• Plan and set the strategic direction of the marketplace focus for the Professional P&L’s growth
• Engage in the marketing strategy development for the Professional business line
• Prepare quarterly and annual forecasts for projected sales, gross profit, and net profit in partnership with other senior leaders
• Negotiate and secure profitable pricing structures to ensure a proper gross profit margin
• Expand business through new or existing account development
• Negotiate business terms of contracts to ensure alignment with Placers business strategy and process
• Gather pertinent information that allows Placers to determine client needs and present a consultative solution tailored to each individual client's need
• Direct and lead client development activities to ensure good business relationships
• Support Placers commitment to continuous improvement, data integrity, and front door communication
• Drive recruitment strategy for the team by evaluating and tailoring recruitment processes and techniques to attract qualified candidates

Team Development:

• Effectively manage and oversee the selection, compensation, training and development, and ongoing success of all staff supporting the team to train, coach, and develop Placers Professional P&L team members to customize innovative and efficient ways to drive individual and team results
• Develop, track and analyze individual and team operational KPIs and quarterly goals
• Engage the team to participate in a culture of Nth degree service and collaboration
• Provide the team with meaningful insights and coaching to improve processes and techniques related to relationship building, recruitment, client engagement, and other activities that drive business results
• Provide overall direction to the team for business development, account management, and the recruitment and retention of candidates

Customer Experience:

• Monitor and maintain company quality standards through Net Promotor Score surveys for both client and candidates experiences
• Develop and innovate leveraging Outside-In® Culture, Purpose, and overall strategy
• Provide exceptional “above and beyond” service for our customers
• Willingness to go the “extra mile” at the end and do that little something extra to provide the “wow factor”
• Collect and share Outside-In® success stories
• Explore and innovate new programs that add value and differentiate our brand promise in the marketplace
• Exceed communication expectations through proactive and timely engagement

Skills and Qualifications:

• Bachelor’s degree or equivalency in work experience or education required
• Minimum of 5 years of staffing industry experience required
• Staffing Industry Certifications preferred
• Experience in running a successful P&L line of business
• Proven ability to influence, coach, and mentor others in a leadership role required
• Ability to learn and be hands-on with current business tools and technology (ATS, CRM, HR databases)
• Willingness to travel regionally and nationally as needed
• Strong decision-making skills
• Ability to produce results within an autonomous environment, within company guidelines, and have the flexibility to identify and respond to changes in priorities

Equal Employment Opportunity Promise:

Placers will recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to an individual’s race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited.

Diversity and Inclusion Promise:

Placers values everyone. We like the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult, conversations about diversity and inclusion.

Benefits:

We offer a comprehensive and competitive benefits package including:

• Medical, Dental, and Vision Insurance
• Health Advocacy Program
• 401k
• Vacation, Flex PTO, and Paid Holidays
• Hybrid Work Schedules
• Company Paid Life Insurance and Long Term Disability Insurance