Under the supervision of the parking supervisors and manager, the Parking Attendant controls access to and monitors usage of assigned parking facilities, interacts with visitors to provide information and assistance, and reports necessary repairs or problems to the appropriate individuals. This position also maintains our Operations and Registration Offices and assists with events. The Parking Attendant is responsible for some maintenance duties, cleaning, and preparing the facilities for day-to-day and event use.

Reports necessary repairs or issues to the appropriate supervisor. Asks for tools or assistance when needed.

Essential Functions

• Keeps parking areas clean and orderly to ensure that space usage is maximized
• Directs motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
• Patrols parking areas to prevent vehicle damage and vehicle or property thefts
• Calculates parking charges when equipment is not working and collect fees from customers
• Lifts, positions, and removes barricades to open or close parking areas
• Provides direction and assistance to visitors as needed
• Performs all other duties as assigned

Requirements

• HS Diploma or equivalent
• 6 months related experience (i.e. - customer service, working at a university, parking, transportation, light maintenance, etc.)
  • In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year for year basis may be substituted
• Strong skills in customer service, computer, communications (verbal and written, multi-tasking)
• Must have the ability to learn the parking office systems and regulations quickly and stay calm in pressure situations.
• Valid Texas Drivers License (or ability to obtain within 30 days of employment) required with no more than 3 moving violations within the past 36 months and no citations for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI)

Preferences

• Post High School trade school, bachelor's degree or higher
• Work experience within a university setting
• Technical experience with parking equipment and software a plus
• Skills with parking fee-based computer systems, and traffic and parking control devices
• Experience and skills with parking lot and vehicle maintenance a plus
• Ideal candidates should have the ability to sit or stand for long periods of time and lift up to 50 lbs. on their own.

Working Conditions

• Must be able to handle being outside with different weather conditions (e.g. rain, sun, heat, cold, etc.), be self-motivated yet also work well with a team. Office conditions are inside parking garages.

Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.

Current Rice University COVID policies, which include vaccination, face mask, testing, gatherings, occupancy limits, and travel policies can be found here: https://coronavirus.rice.edu/policies