Manages operations of computer controlled parking garages and lots, and parking enforcement function. Writes and implements plans and schedules for events and festivals, and coordinates traffic control with police. Directs, verifies, audits, deposits and reports city revenue. Provides staff oversight and supervision, and performs administrative duties.

• Provides staff oversight and supervision through training and oral and written instructions.
• Monitors and evaluates job performance through coaching, motivating and yearly performance evaluations.
• Organizes and performs orientation for City, departmental and safety goals.
• Interviews potential new hires for supervisory and parking attendant positions; checks references and makes hiring recommendations.
• Reconciles, maintains and logs petty cash.
• Reconciles cashier reports, records and deposits City revenue collected.
• Conducts surprise audits, makes recommendations for employee reimbursement for loss control of City funds.
• Writes staffing schedules to maintain operational readiness of facilities and control payroll expenditures.
• Writes operational memos, providing information to staff.
• Manages public relations; resolves customer complaints,
• Writes accident, vandalism, incident and personal injury reports.
• Manages parking facilities’ usage by transient and monthly parkers through control of the computer counts and automated equipment as well as staff adjustments.
• Conducts facility inspections, writes safety reports and work reports.
• Has contact with local law enforcement to manage traffic control and to document accidents, vandalisms, theft and injuries

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Required:

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  One years experience in a supervisory position in customer service.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

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  Valid Driver's License required