Who We Are:

Catholic Charities is proud of its 90-plus year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in ten communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards. This certification is the result of a monumental effort by Catholic Charities staff throughout the Diocese working together to modify and improve the delivery of services to our deserving clients.

The agency partners with many volunteers who are dedicated to the success of the local Catholic Charities operations. Advisory boards are excellent examples of such partnerships. The local advisory boards are comprised of special individuals who serve as the agency's vital link to the needs of our communities; they provide invaluable advocacy and support. Over the years, these advisory boards have raised hundreds of thousands of dollars to ensure that the mission of Catholic Charities remains viable and responsive.

Our vast array of "Continuum of Care" services include counseling programs, senior services and guardianship, health care, residential care, independent living; special education, emergency shelter care, family preservation services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts.

Job Summary:

Performs store retail duties by assisting customers and referral clients; operates cash register; appropriately sorts and displays clothing store items.

Duties/Responsibilities:

• Operates the cash register, prepares and opens the cash register drawer with appropriate change, and at the end of the day closes the cash register in an accurate and efficient manner by totaling out cash register tapes with accuracy and accountability; records these and prepares bank deposit for the day; verifies these receipts with the supervisor or charge person.
• Courteously and competently interacts with donors, co-workers, volunteers, clients and customers; supports store procedures and guidelines, with friendliness, sensitivity and in a manner which promotes human dignity and respect.
• Performs duties as outlined regarding referral clients and maintains documentation and filing of these services. Provides client assistance.
• Works directly with the store supervisor in the clothing store area regarding fixed pricing, sorting, storing and displaying of clothing and household linens and materials, etc.
• Receives approval from the supervisor regarding store purchases, and will be required to have the store supervisor check out these items. In the event of the supervisor’s absence, these items may be kept on hold in the designated staff layaway area until checked out by the supervisor.
• Maintains order and cleanliness in the clothing, sorting and display areas and is responsible for security of procedures at the beginning and end of the workday.
• Answers the phone, provides accurate information and/or will appropriately refer phone requests and messages as indicated.
• Works collaboratively with AARP and other volunteers to maintain a cooperative, efficient and team endeavor within the store’s ministry.
• Performs other duties as assigned.

Required Knowledge/Skills/Abilities, Education and Experience:

• High school / General education diploma.
• Ability to accept instructions and apply them in a logical and reasonable manner and to make productive use of time.
• Initiative, maturity and flexibility.
• Meets the public in a caring and courteous manner.
• Good physical condition, capable of performing necessary lifting, uses proper safety techniques.
• Good writing skills and telephone manners.

Related Job Requirements: Some weekends and evenings may be required.

Catholic Charities offers a robust benefits package including:

• Health
• Dental
• Vision
• Life
• 403(b) & Pension Plan
• Vacation, Sick, & Personal Time
• 14.5 Holidays
• Employee Referral Program

***Although being a member of the Catholic faith is not a requirement to be employed by Catholic Charities, it is expected and required of all employees to respect, support and uphold the mission of Catholic Charities which is “to extend to all the healing and empowering presence of Jesus”.