Job description

The Retail Customer Service Associate provides flawless customer service to our guests. Adheres to the company service basics while promoting the retail products within the Wildhorse Gift Shop location.

Responsibilities:

• Provides polite and courteous service to all guests.
• Provides information about current and upcoming events, while actively greeting and welcoming all guests into the store. ​
• Actively engages all guests on the sales floor. Provides excellent customer service by adhering to all customer service initiatives as laid out by the Store Manager.
• Actively sells and upsell products based on customer likes and needs.
• Learns and know the product collections that are carried in each location. Become proficient in the stock we carry to better assist all guests.
• Creates and maintains merchandising presentation throughout the store including visual presentations. Keeps merchandise stocked and the store properly filled and organized throughout the shift.
• Maintains general order and cleanliness of merchandise location and stockrooms. Includes cleaning windows, spot sweeping of floors, dusting of merchandise displays and emptying trashcans as needed.
• Accountable for daily cash register sales and proper check in/check out procedures, adhering to Ryman Hospitality cash-handling policies. Ensures adding on to sales is done with consistency.
• Responsible for work of others as requested.
• Provides the management team with customer comments and feedback about the merchandise, offerings and experiences at our facilities.
• Reports any concerns, maintenance problems, etc. to management.
• Responsible for being familiar with emergency procedures and responding accordingly in emergency situations, including properly evacuating the retail location, moving all employees and guests at least 300 feet from the building, should an evacuation become necessary.
• Performs other duties as assigned.

Education

• HS diploma or equivalent preferred.

Experience

• At least one year of experience in customer service, sales, and/or cash handling preferred.

Knowledge, Skills and Abilities

• Possess an outgoing personality and an aptitude for sales.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Nashville, TN 37201: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.