Job description

Thank you for your interest in joining Allegiance Trucks! We are hiring highly motivated Parts Managers. Our employees make a difference every day and we want YOU to be a part of that.

Who is Allegiance Trucks?

Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represents the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar, JerrDan and many others.

Why Allegiance Trucks?

When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Excellent health benefits, including Medical, Dental, Vision, Flexible Spending Account or Health Savings Account, Life insurance, Parental Leave
• Paid time off and paid holidays
• 401(k) with Company match
• CDL and renewal costs may be covered, if necessary
• Encourage and support your continued advancement with additional training
• Sign-on bonuses and relocation available!

Job Responsibilities for Parts Manager:

• Responsible for the overall performance of the parts department.
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, firing, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems.
• Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department.
• Work to motivate all parts personnel to provide high levels of customer service.
• Recommend solutions to customer needs, based on customer interests.
• Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
• Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check.
• Updates job knowledge by participating in educational opportunities; reading about new products.
• Maintain a system of inventory control and monitor accuracy.
• Communicating goals daily, weekly, and monthly with Parts Department.
• Foster cohesion between the parts department and other dealership departments.
• Other duties assigned by manager.

Sales and Customer Relations

• Create and maintain positive relationships with all customers.
• Maintain minimum 90% Customer Retention Rate.
• Investigate and establish course of action for customer maintenance issues and problems.

Department and Employee Management

• Review and compare monthly financial results against the business plan and initiate any corrective action as necessary.
• Implement and monitor department productivity measures.
• Create shop environment that assures cleanliness, safety and customer focus.
• Assist in collection of past due invoices as needed.
• Handle all customer, employee and vendor issues in a professional and courteous manner.

POSITION REQUIREMENTS

Required Skills

• Consistent track record of successfully meeting and exceeding sales goals
• Minimum high school diploma or GED equivalent required
• 3 to 5 years parts management experience in a Heavy Truck Dealership or Wholesale Distributor
• Valid driver's license and satisfactory Motor Vehicle Report (MVR)
• MS Word/excel proficiency
• Excellent written and verbal skills

Allegiance Trucks is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• North Franklin, CT 06254: Reliably commute or planning to relocate before starting work (Required)

Experience:

• parts dealership: 3 years (Required)

Work Location: One location

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