Job description
We are excited to be hiring a motivated staff of professionals with excellent customer service skills and administrative knowledge to assist our patients from the front line. These people are most often the first person our patients see when they enter the hospital! St. Luke's takes pride in our involvement in the community, and it is of utmost importance to us that we have kind, professional folks helping our most important asset - our patients!
Do you have amazing people skills?
Job Summary:
We are looking for people who have compassion and a kindness for our community who want to help our most important asset in their times of need.
Key Skills for his job:
- Administrative knowledge and the ability to pick up new computer programs quickly
- Attention to detail
- Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication- both verbally and in writing.
- Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage.
- Utilize a variety of technology, tools, and resources to support departmental workflows.
- Performs one of the following workflows with attention to detail, accuracy and efficiency:
- Call front lining
- Patient Registration
- Scheduling
- Education: High School Diploma or Equivalent.
- Experience: 0 years.
- Licenses/Certifications: None
A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
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