Job description

The mission of CompuNet Clinical Laboratories is to provide quality diagnostic laboratory services to improve health outcomes within the communities we serve.

CompuNet offers a full benefits package including Medical, Dental, and Vision coverage. Life Insurance and 403b. Vacation, sick and personal time.

VIRTUAL/REMOTE AVAILABLE AFTER TRAINING
ONSITE in Dayton, Ohio required for 1-2 weeks at start

Having served healthcare providers throughout Southwest Ohio since 1986, we understand the importance of caring for patients. Our team understands that every test we perform is connected to a real person and we treat each one accordingly. Our experienced laboratory scientists and technicians use state-of-the-art technologies to deliver the timely and accurate results that your healthcare providers rely on to keep you healthy. And they do it with the care and attention to detail that comes with a patient-first approach to laboratory medicine.

CompuNet Clinical Laboratories, as a subsidiary of Premier Health, implemented the requirement that all employees as a condition of both initial and continued employment must receive vaccination against COVID-19, or complete policy compliance through an approved medical or religious exemption. These requirements must by met as a condition of hire. Failure to do so will result in a delayed start or withdrawal of employment offer.

Essential Duties:

• Maintain organized workflow to allow efficient processing of accounts and to enable smooth transition of job duties during absences.
• Follow department standard processes. Consult with immediate supervisor when questions regarding appropriate account processing arise.
• Exhibit good customer service skills when dealing with internal and external customers. Project a positive image of the department and organization.
• Actively engage in behaviors that foster teamwork within the department and organization.
• Meet or exceed department standards for quantity and quality of work.
• Possess working knowledge of relevant compliance regulations. Effectively apply this knowledge to daily job duties.
• Comply with all departmental, company and regulatory policies and procedures.
• Maintain statistical data as required.
• Additional duties and projects as assigned.

Specific Departmental Job Duties:

• Ability to accurately perform order entry
• Research and resolve any missing information from the Client orders
• Ability to use translation tools to enter codes received from other departments into the appropriate billing systems
• Strong communication skills needed for collaboration with both internal and external departments as well as patient/client calls.
• Batch incoming payments for posting to patient and physician accounts. Report deposit discrepancies to bank. Maintain report of posted and in-transit cash for Accounting Department.
• Apply payment detail to client and patient accounts, including contractual disallowances, and patient copays/deductibles
• Review over payments, initiating refunds or correcting misapplied payments as appropriate.
• Knowledge of reading and understanding various payer’s Explanation of Benefits
• Ability to handle fast paced, high call volume environment with above average multi-tasking skills.
• Process incoming patient mail and telephone inquiries accurately and in a timely fashion as outlined in the Department SOP.
• Possess strong focus on positive customer impact. Utilize verbal and written communication effectively.
• Review bankruptcy notices performing appropriate write-offs of outstanding accounts; maintain bankruptcy files.
• Research collection accounts as requested by patients or collection agencies.
• Review system error codes and make corrections to accounts

Qualifications:

• High school graduate or equivalent required.
• Previous experience in medical billing environment preferred
• Working knowledge of Medicare and other third party claims processing, ICD-10 and HCPS/CPT coding and medical terminology highly desirable.

Physical demands and work environment:

• Visual acuity and hand-finger dexterity to work at computer for extended periods.
• Sit at computer work station for extended periods
• Sound reasoning ability and independent judgment.
• Ability to work within specified deadlines and timetables.
• Excellent communication and people skills.
• Handle stressful situations in a calm manner

Safety demands and requirements:

• Will not have exposure to biohazard substances and hazardous chemicals.
• Be familiar with and adhere to safety, ergonomic and health policies of the Company.
• Comply with all PPE requirements when in the laboratory or other biohazard areas.
• Complete required safety training and health evaluations in a timely manner.
• Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

CompuNet Clinical Laboratories is an equal opportunity employer does not discriminate against any employee or applicant for employment.

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