Patient Accounts Resolution Representative Associate (Remote for MN and WI Residents)
Full Time
Minneapolis, MN
Posted
Job description
Department: 16001161 Revenue Cycle Management Customer Service
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary:
Job Description:
Additional Job Description:
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary:
Job Description:
Principle Responsibilities
- Resolves concerns related to patient balances on their accounts.
- Handles inbound calls.
- Routes accounts for review and resolution.
- Provides accurate information and facilitates resolution to the customer and third-party inquiries while representing the organization.
- Reviews and analyzes account activity and payers explanations of benefits to verify payments and adjustments have been received and applied accurately.
- Administers patient mail.
- Other duties as assigned.
Job Requirements
- High School or GED required
- 2 Years call center experience required or
- 2 Years medical billing experience required or
- 2 Years medical insurance experience required or
- 2 Years collections experience required
Additional Job Description:
Must live in MN or WI
Remote
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