Job description

About WakeMed:
WakeMed North Hospital provides exceptional patient care to the residents in the growing north Raleigh, N.C., area. WakeMed North offers the areas only Women’s Hospital and inpatient and outpatient services for the whole family including: 24/7 emergency, surgery, childbirth facilities, Level III special care nursery, physical therapy, outpatient imaging, laboratory and inpatient and outpatient rehabilitation services, and a growing network of physicians.

The 61-bed hospital provides inpatient and outpatient obstetrics and gynecological care to women of all ages, and medical and surgical services for men and women. The full-service emergency department provides 24/7 care for the entire family that is backed by Wake County's only Level I Trauma Center and WakeMed Children's Hospital, both located at WakeMed’s Raleigh Campus.

WakeMed Health & Hospitals is headquartered in Raleigh, N.C., which is ranked nationally as one of the top 10 best places to live for quality of life and is located just two hours from the beach or three from the mountains. The area has been named one of the fastest growing areas in the country and is located just minutes from the famous Research Triangle Park.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Patient Accounts Representative is responsible for the check in and out process of patients presenting for medical appointments. Position is responsible for entering and verifying identified data into the electronic medical record to ensure accuracy. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties and complete insurance verification. Understands the needs of the organization and supports the missions, values and management of WakeMed Physician Practices.

Experience Requirements:
1 Year Healthcare Required

Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Associate's Degree Related Field Preferred

Licensure/Certification Requirements:
Not Applicable

Hours of Work:
Monday-Thursday 8-5, Friday 8-12

Weekend Requirements:
No Weekends

Call Requirements:
None

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