Job description
As a Patient Authorization Representative, you will be responsible for:
- Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
- Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
- Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
- Informing patients of their financial responsibility
- Answering a busy phone system
- Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Note: This posted position is 1 of 2 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.
Salary range: $27.09-$42.54 Hourly
We’re seeking a flexible, customer-focused, detail-oriented individual with:
- Experience with pharmaceutical/medical insurance verification and authorization
- Excellent communication, interpersonal, organizational, prioritizing and analytical skills
- Working knowledge of third-party payor verification terminology
- Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
- Computer proficiency with Word, Excel, and CareConnect system
- Experience with medical office procedures, including scheduling appointments
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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