Job description

Position Description

Work with Care Alliance Health Centers clients to provide medical and community case management and care coordination; coordinate/participate in community events, meetings, and health fairs; advocate for clients.

Task Responsibilities Include but are not limited to:

Medical- and Social Case Management

Assessing patients for psychosocial needs and develop individualized service plan to meet needs.

Providing supportive care coordination and case management for chronic illnesses.

Supporting clients in following health care treatment plans.

Linking patients with education and support opportunities such as diabetes education and support groups.

Facilitate internal and external referrals and consults.

Follow up after scheduled referrals/appointments.

Coordinates transportation assistance for referral appointments.

Establishing positive relationships with health care resources.

Assisting with completion of prescription assistance program applications.

Link patients to financial counseling for specialty services (Enrolling client in CHAP, assist in Metro health Rating process)

Serving as the liaison for health care collaborative services

Provide information and referral services to individuals in need of supportive services such as referrals for employment search, transportation, county benefits, clothing, obtaining birth certificates, State ID’s and furniture assistance,transition from homelessness to permanent housing

Establish positive relationships with community resources and social service agencies to link clients with a matrix of services that will promote self-sufficiency

Minimum Education and Experience:

Required:

Associates Degree and 3 years experience as a patient Navigator or Case Manager. BA degree in Public Health, Social work or a related field preferred.

3 Years of Case Management experience

Prior experience using the HUB is desired.

Experience working with vulnerable populations with chronic illnesses, mental illness, and substance abuse; individuals who are homeless or living in public housing.

Able to work compassionately with a diverse population.

Ability to plan, organize and complete associated paperwork in timely manner and maintain confidentiality

Job Type: Full-time

Pay: $16.00 - $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• Clinic
• In-person

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Cleveland, OH 44115: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you able to comply with the mandate that requires employees to be vaccinated against Covid-19?
• This position pays between $16-19.50 per hour based on experience. Is this pay rate within your salary range
• We require you to complete the Culture Index(TM) Survey so we can see how it may apply to your work related needs as well as our company requirements. It also assists us in better employee management and development.

First and foremost, please be informed that Culture Index is:

A survey, not a test. There is no passing or failing. Please click the link below to take the 5-10 minute survey.
https://go.apply.ci/p/s4m8oWFuT2umJE7bneR

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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