Patient Care Coordinator

Full Time
Newport News, VA 23606
Posted
Job description

Pivot Physical Therapy has an immediate opening for a passionate and experienced Patient Care Coordinator. Successful candidates will be friendly, patient-focused, and able to thrive in a fast-paced environment.

Your typical day includes:

  • Maintaining a warm, friendly, and welcoming relationship with all patients, Pivot staff, medical/non-medical professionals, vendors, and visitors
  • Scheduling appointments, completing coding, editing checks, verifying benefits via phone, and setting up accounts
  • Accurately entering and reviewing patient demographics, insurance, case information, and charges
  • Collecting all monies due prior to each visit such as co-payments, deductibles, co-insurance, etc. Documenting all monies appropriately

Why Pivot?:

  • Medical, dental, and vision benefits (Eligible if you work 30 or more hours per week)
  • Federal holidays, floating holidays, and PTO (Eligible if you work 30 or more hours per week)
  • 401(k) plans
  • Career growth opportunities
  • Professional, supportive, and fun work environment

You are a great fit if you:

  • Hold a high school degree or equivalent
  • Possess excellent customer service/interpersonal/communication skills and proper phone etiquette
  • Have medical front office/receptionist experience and a general understanding of medical billing practices/medical terminology (HCFA 1500, CPT and ICD 9 codes) (Preferred)
  • Available Monday – Friday from 7 AM to 7 PM (Schedule may vary between these hours)


Click here to see the full job description.

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