EXCEL is proud to announce that we have earned a designation as Great Place to Work-Certified™.

EXCEL is not just our company name; it’s a term we strive for on a daily basis, for both our patients and employees. Our team-based mentality coupled with a low-volume practice philosophy has helped develop our solid reputation as the premier physical therapy provider in Northern New Jersey since 1990.

POSITION OVERVIEW: The Patient Coordinator position in our Glen Rock location is responsible for handling the day-to-day tasks of our front desk operations. As the first point of contact for our patients, customer service skills and professionalism are of the upmost importance. In this role, you will take ownership by providing a positive patient experience, ensuring co-pays are collected, scheduling/rescheduling appointments, communicate with insurance companies to obtain benefit verifications and authorizations, and ensure data is entered in an accurate and timely manner.

QUALIFICATIONS:

• High school diploma or equivalent; B.S./B.A. preferred
• Physical Therapy experience a plus
• Strong PC skills required, particularly in the Microsoft Office suite
• Accurate and efficient, with the ability to manage time and prioritize tasks to meet deadlines
• Able to communicate effectively in both written and verbal form

Responsibilities:

• Welcomes and greets patients and visitors to Excel in a friendly manner; determines the purpose of the visit; has the patient complete the appropriate paperwork, if necessary; informs the Physical Therapist of their arrival
• Schedules and cancels appointment as appropriate, ensures follow-up visits are scheduled as appropriate
• Collects co-payments and post all funds in the EMR/Billing system
• Records patient information into the EMR/Billing system
• Communicate with patients and HHA’s regarding services rendered or to be rendered
• Filing, faxing and scanning medical records
• Scan identification and insurance information into the EMR/Billing system
• Verify patient medical insurance
• Verifies over the counter balance at the end of every shift
• Verifies the method of payment for service (Medicare, private insurance, private payer) and collects payment or data as appropriate
• Practices confidentiality and privacy protocols in accordance with Excel policies and HIPAA requirements
• Provide reports daily, weekly, and monthly
• Participate in Excel sponsored activities
• Perform other duties as assigned

What we provide:

• Excellent benefits and perks including PTO, sick days, floating holidays, health insurance, and 401K.
• A work-life balance with reasonable hours and no weekends required.

If this sounds like something you are interested in being a part of...

apply to join TEAM EXCEL today!

About EXCEL:

EXCEL Physical Therapy has been providing Northern New Jersey with the highest level of orthopedic rehabilitative care since 1990. EXCEL has established a name and reputation for providing not only the leading trends in physical therapy, but also an overall enhanced patient therapeutic experience. Our passion for providing an all-encompassing premier level of care, couple with our clinical skills, rigorous selection of staff physical therapists and strong administrative support staff is what drives our company.