Northern Light Sebasticook Valley Hospital

Department: Medical Surgical Unit

Position is located: Sebasticook Valley Hospital

Work Type: Full Time

FTE: 0.90

Work Schedule: Variable -12 hour shifts

Summary:

The Patient Experience Aide role is a position providing support to the patient care team by providing constant observation, monitoring, feeding assistance. Feeding assistance will include cutting food, unwrapping food, and maintaining cleanliness throughout the course of patient meal. Patient's mouth will be checked before offering more food or fluids, and returning food tray back to cart when patient is finished. Mobility assistance of assigned patients is used to ensure safety and prevention of injury. Ambulation will include the use of assistive devices (walker, cane) if needed, understanding that walking distance and speed is determined by patient tolerance. Responsible for one on one direct, continuous observation for the purpose of injury prevention of patients who might be at high risk. Under the supervision of the Registered Nurse and in accordance with the department policies and procedures, responsible for keeping patient in his/her line of vision at all times, and working with others in the healthcare team to assure prompt intervention to prevent physical harm to patients ensuring optimal patient safety and patient comfort.

Responsibilities:

• Essential duties of this role require time spent sitting or walking, mobilizing patient by patient transfer, ambulation and mobility while working independently, as part of a pair, and/or part of a team of healthcare provider

• Feeding patients in need of assistance including setting up tray, unwrap and open food, and preparing food for patient consumption.

• Closely observing a patient, documenting, and collaborating with other health care staff members for an assigned shift.

• The employee must possess the core competencies of self-management, collaboration, initiative flexibility and motivation, i.e. staff must be willing to accept changes in assignment as needed.

• Maintains patient confidentiality at all times.

• Performs other duties and/or responsibilities as assigned. Documents activity, feeding and observations while observing patients.