KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women’s health, and urgent care.

Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at http://www.kvhealthcare.org/mission-and-vision.

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

What is required...

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

What is preferred...

• Some college coursework
• Bilingual; English/Spanish
• Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems

Wage: Wage range starts at $16.70/hour. Actual wage will be based on years' of applicable experience.

FTE: 1.0 = 40 hours/week

Schedule: Primarily Mondays - Fridays; 8:00am - 5:00pm

Benefits: This position is benefits eligible

KVH is following Governor Inslee’s orders in the amended proclamation 21-14 where all Health Care Providers and Workers are required to be fully vaccinated against COVID-19 prior to their first day of employment.