Patient Services Representative/Surgical Specialists
Full Time
Pocatello, ID 83201
Posted
Job description
Overview:
In a joint venture partnership with the Portneuf Health Trust, Ardent operates Portneuf Medical Center located in Pocatello, Idaho. The mission of Portneuf Medical Center is simple: World class care, every patient, every time. Serving the healthcare needs of Eastern Idaho since 1907, Portneuf Medical Center strives to deliver a higher level of care and a healthier community as a 205-licensed bed acute care hospital.
To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible to provide general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.
Responsibilities:
What We Offer
CONSIDERATION
Join our Portneuf Medical Center team as a day shift, full time Patient Services Representative!
In a joint venture partnership with the Portneuf Health Trust, Ardent operates Portneuf Medical Center located in Pocatello, Idaho. The mission of Portneuf Medical Center is simple: World class care, every patient, every time. Serving the healthcare needs of Eastern Idaho since 1907, Portneuf Medical Center strives to deliver a higher level of care and a healthier community as a 205-licensed bed acute care hospital.
To assist in the delivery of primary health care and patient care management to the employees, patients, and clients of the Medical Practice Program. Responsible to provide general clerical and basic clinical assistance to all members of the Medical Practice team to ensure the efficient and professional operation of the department.
Responsibilities:
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Want to make a difference? The ideal team member will:
- Schedules patient appointments to effectively utilize the providers’ schedules and create patient satisfaction.
- Coordinates efforts to fill no-show and cancellations in schedules to increase office productivity.
- Ensures all necessary information for billing, follow-up, authorization and medical records are obtained correctly.
- Accountable for knowing and collecting co-pays, balances and referring to appropriate departments for financial arrangements that have been or need to be made.
- Responsible for answering phone calls, ensuring patients questions and concerns are responded to in a timely manner.
- Insures the routing of patient information to clinical providers in a timely and accurate manner.
- Completes filing, coping and faxing duties daily.
- Authorizes and provides copies of medical records as requested by patients and appropriate entities.
- Ensures the confidentiality of all records and compliance with HIPPA standards.
- Responsible for procedure/test ordering for the provider; including OR cases scheduling, labs, x-ray, cultures and consulting physicians’ office appointments. Interacts with physicians, physician office staff and ancillary departments in a courteous and respectable manner to arrange follow up for patients.
Position Requirements:
QUALIFICATIONS
Want to be a part of our team? Qualifications for this position include:
CNA's Preferred- Previous hospital and/or clinic experience and knowledge of medical terminology preferred
- BLS certification preferred
- General filing, billing, and business office organization experience
- Computer skills: Word, Excel, Outlook, Electronic medical records software
SKILLS
Excellent written/verbal/telephone communication skills are essential, along with basic computer knowledge, and a basic understanding of insurance, referrals and medical records. This position will adhere to all policies, procedures and regulations to ensure patient safety and compliance.
What We Offer
Competitive pay and benefits package including Health/Dental/Vision/401(k) match. Generous paid time off, holidays, extended illness bank, paid basic life insurance and long term disability. Portneuf Medical Center is an Equal Opportunity Employer.
CONSIDERATION
How do you get considered to be a part of our team? It is easy!
Click "Apply Now"
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