The Manager of Payroll Tax is responsible for ensuring payroll tax accuracy and maintaining compliance with tax regulation compliance for client accounts. The Manager leads and develops a team focusing on accuracy, deadlines and client relations. This position will work directly under the Senior Manager, Payroll Tax and be responsible for providing day-to-day execution and the management of various activities within the tax department as assigned.

Job Responsibilities:

• Train, manage, coach, and evaluate a team of Tax Associates/Specialists with their assigned tasks
• Maintain hands on knowledge of all processes, tasks, and technical aspects of the payroll tax positions within the team
• Ensures the day-to-day operations of the department are maintained and completed in a timely manner in accordance with departmental policies and applicable federal, state, and local laws
• Perform payroll tax compliance functions which can include tax notices, client set up, quarter and year end processing, client services, POA’s, state registrations and client onboarding.
• Communicate with tax agencies and clients to resolve issues with a focus on handling escalated issues
• Analyze multi-state payroll tax data and performs calculations, and ensures that payroll information is reported to federal, state and local agencies
• Responsible for providing team members with substantive, periodic feedback on performance through reviewing casework with a focus on team growth
• Develop, recommend, and lead new approaches, policies, and procedures to effect continual improvements and efficiency of the Payroll Tax functions.
• Research compliance issues and become a trusted resource to the team and clients
• Participate in the hiring process by conducting interviews, evaluating candidates, and partaking in hiring decisions
• Assist Senior Manager with projects and team initiatives

Education & Experience Requirements:

• 8+ years of experience in payroll tax filings and compliance
• 3+ years of experience leading a team
• Payroll service provider experience preferred
• Industry certification preferred

Job Requirements & Abilities:

• Proven ability to manage payroll tax compliance responsibilities in a high-volume environment
• A comprehensive understanding of payroll tax, which will include local, federal, and multi state tax regulations
• Ability to manage team responsibilities, foster team collaboration and provide training and development
• Exceptional client service skills
• Strong technical skills with payroll software and Excel skills and the ability to learn a new system
• Strong verbal and written communication skills
• Ability to analyze internal procedures, client needs and compliance regulations to implement highly efficient processes
• Strong attention to detail
• Ability to prioritize work independently and manage multiple tasks in a fast-paced environment
• Ability to act with integrity, be proactive with client needs, seek to continuously improve service, constantly focus on professional growth and work collaboratively with the entire team
• Ability to travel to the Chicago home-office a few times a year (company-paid travel!)

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