Job description

Pharmacy Sales Associate

Walmart

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.

Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold.

Provides customer assistance during prescription pick-up by verifying and entering customer's last name and birth date or address on Touch and Scan Check Out (TASCO) system, marking appropriate prescriptions for pick-up, retrieving prescriptions from Will Call Bin, scanning security tags, gathering electronic signatures for HIPAA acknowledgement and third party if applicable, and retrieving appropriate prescription bag from Will Call Bin according to company policies and procedures.

Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns as allowed by state board of pharmacy regulations; engaging with the patients using technology and supporting that use; and ensuring a safe work environment.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Point-of-Sale - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas.

Pharmacy Sales - Follows safety and security guidelines and related laws and regulations when handling, storing, and providing pharmacy goods, prescriptions, and records. Provides correct pharmacy information to customers or refers them to the Pharmacist when unable to do so. Provides pharmacy products and services, and handles customer orders, records, and prescriptions in a timely manner to management. Reports Pharmacy Department complaints and problems with products, services, and work areas. Uses pharmacy equipment and supplies in safe and correct ways, and keeps products stocked and organized.

Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.

Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order to carry out work as required.

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.

Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Observes associate, customer, or supplier behavior.

Enters and locates information on computer.

Moves up and down a ladder.

Communicates effectively in person or by using telecommunications equipment.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Visually verifies information, often in small print.

Reads information, often in small print.

Visually locates merchandise and other objects.

Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.

Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Wear personal protective equipment (PPE) as required, which could include, but not be limited to lifting protection, fall protection, eye protection,

hearing protection, respiratory protection, chemical protection, climate protection and electrical protection such as protective footwear.

Work Environment

Working in the following environment is necessary to perform one or more of the essential functions of this position.

May work with substances that require special handling

Job Type: Part-time

Pay: $12.50 - $16.00 per hour

Ability to commute/relocate:

• Pasadena, MD 21122: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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