Pharmacy Technician - Data Entry/Customer Service
Job description
Heartland Pharmacy is a long-term care, family-focused pharmacy. We strive to make a difference in the lives of our employees and our healthcare partners we serve. Founded in 2001, Heartland Pharmacy celebrated its 20-year anniversary in June 2021. Heartland Pharmacy is headquartered in Idaho Falls, ID with offices in Boise, ID, Denver, CO and North Salt Lake, UT.
Our business is growing, and we are in search of full-time pharmacy technicians. As a Pharmacy Customer Account Technician, you will have the opportunity to work with and learn from our talented Pharmacists and Technicians in a long term care pharmacy! We are looking for a fun, self-starter who is detail-oriented and ready to make a difference. A Pharmacy Customer Account Technician follows and cares for patients every step of the way.
Responsibilities:
- Receiving and accurately inputting of prescriptions
- Manage patient information with their prescription in compliance with the guidelines of the board of pharmacy
- Perform and comply with all PCAT duties, policies, and procedures.
- Provide exceptional customer service to peers, management, and customers.
- Answering incoming calls and fielding patient questions.
- Actively communicate both internally and externally with staff, nurses, and doctors for the overall health and needs of our clients.
- Works through challenges efficiently and objectively
- Availability to work rotating weekends and on call.
Benefits
- Awesome culture
- We train on site
- Great medical, dental, and vision insurance
- Employee wellness program
- Matching 401k
- Paid time off and paid holidays
- Pay on Demand
- Great opportunities for career growth
- And more
Heartland Pharmacy is an equal opportunity employer. Heartland Pharmacy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, gender information, marital status, or veteran status
Requirements:- Registered with the Board of Pharmacy
- Knowledge of pharmacy laws
- Multitasker
- Knowledge of insurance claims and prior authorizations.
- Strong customer service skills
- Ability to organize, identify and prioritize daily workload
- Willing to work in a team environment
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