Job description
Position Details
Advertising/Posting Title
Phone and Email Assistant
Diversity Statement
The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.
Posting Summary
Responsible for answering incoming phone calls and e-mail correspondence for the Admissions Office. Provide clear, accurate information about all aspects of UVM’s undergraduate programs and activities. Perform related data entry with supervision from designated supervisor. Make campus visit reservations. Respond directly to standard inquiries; work with team members to compose such responses and route more complex questions to a counselor or appropriate University office. Serve as back-up for mail room coordinator. Conduct informational sessions for and communicate regularly with prospective students and parents. Review applications and assist with admissions decisions. Perform other duties as assigned.
Minimum Qualifications (or equivalent combination of education and experience)
Associate’s degree and one to three years of related experience required. Working knowledge of software applications used to support office functions, and familiarity with Internet resources required. Effective communication skill, both oral and written, required. Effective organizational skills required.
Desirable Qualifications
Strong organizational skills desired.
Other Information
Special Conditions
Bargaining unit position, External candidates must complete a 4-month probationary period
FLSA
Non-Exempt
Payband Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE))
30400.00
Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE))
51680.00
Staff Hiring Band
Hiring salary budgeted at mid pay band
Union Position
Yes, CTS
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Open Date
09/06/2022
Job Close Date (Jobs close at 11:59 PM EST.)
Open Until Filled
No
Position Information
Position Title
Office/Prgm Support Generalist
Posting Number
S3864PO
Department
Admissions/30200
Position Number
002508
Employee FTE
1.00
Employee Term
12
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- American Alliance of Museums
- American Association for Affirmative Action
- Burlington Free Press
- Rutland Herald
- CareerBuilder
- St. Albans Messenger
- Chronicle of Higher Education
- Community Organization (Please specify below)
- Consortium of Higher Ed LGBT Resource Professionals
- Craig's List
- Department of Labor
- BostonWorks
- Diverse Issues in Higher Education
- DiversityDB
- Diversity, Inc.
- Glassdoor
- HBCU
- Job Central
- HERC
- HigherEdJobs
- Hispanic Outlook
- Indeed
- Inside Higher Ed
- Job Fair
- JobsinvT
- LatPro
- Listserv (Please specify below)
- Monster
- NAFSA: Association of International Educators
- NCAA Job Market
- NEACAC
- PoliceOne
- Seven Days
- Trade Show/Conference (Please specify below)
- UVM Catamount Job Link
- UVM Employee (Please specify below)
- UVM Employment Web Site
- Vermont JobLink
- SHRM
- Vermont Library Association
- CUPA
- Women in Higher Education
- Workplace Diversity
- NACUBO
- Zip Recruiter
- Other (Please specify below)
- * Please specify here where applicable. Enter "NA" if not applicable.
(Open Ended Question)
Documents Needed to Apply
Required Documents
- Resume
- Cover Letter/Letter of Application
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