Job description
Are you naturally a Friendly, Helpful person?
Have a talent for problem solving and love to help?
Do you want to make a positive Impact each day?
The Front Desk is the place for you!
You will be an integral part of Creating a memorable stay from reservation to check-out, helping guests enjoy the area with your personal recommendations along the way.
We are looking for professional, yet friendly, serviced oriented people to join our front desk team.
3pm - 11pm, weekends required
Benefits:
- Weekly Paycheck
- 401k plus generous company match
- Paid Time Off
- Health
- Dental
- Vision
- Travel Discounts
- Company Scholarships for you or your family
- Career Development Opportunity
Starting at $16.40 / hr
Front Desk General Responsibilities:
Operate the front desk and assist guests with needs
Warmly Greet all guests
Manage the operations of the front desk including check in and check out
Assist guests with reservations
Answer the phone and direct calls in a friendly and professional manner
Courteously answer inquiries and make reservations
Process payments
Maintain Knowledge of area, events and hotel offerings
Maintain good customer relations, answer questions, resolve concerns in a timely manner
Rockport Inn & Suites is a Maine Course Hospitality property
Our Core Values: Respect ~ Family ~ Fun ~ Integrity
Requirements:
Front Desk Job Requirements Include:
Reliability and Accountability are critical to success
Desire to learn is essential
Ability to Communicate fluently in English
Ability to stand for an 8-hour shift
Courteous, professional yet friendly demeanor
Prior experience a plus, but we are willing to train the right person
Nights and Weekends required
PM21
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