With 12 locations, Edges Electrical Group, LLC is the largest family-owned wholesale electrical supplier in Northern CA. Edges offers a comprehensive benefits package to all full-time employees including: Medical/Dental/Vision/401k/Profitsharing/Generous PTO/Paid Holidays.

We are currently adding to our Switchgear/Power projects tems in Salinas CA. Power Projects/Sales is responsible for handling our customer’s needs from beginning to end. This includes walk-in requests, taking incoming calls, emails, and faxes for quote requests and sales orders. This role assists with supporting all sizes of Power Projects from start to finish and working with outside sales representatives and other departments to ensure customer satisfaction. Additional duties include researching customer problems, following up on orders and quotes, and managing any RGA inventory they are responsible for, as well as attending product classes and online courses with our vendors.

Essential Duties & Responsibilities:

• Assist with fielding incoming project quote requests, identifying all Manufacture reps involved, and send requests to reps in a timely manner.
• Once quotes from reps are received, must enter all information into EQM or JM software program to turn around to customer.
• Must be cognizant of all necessary components required to complete the requested bill of material.
• Must review quote for accuracy and completeness prior to sending to customer.
• Enters order in systems for will-call, company truck delivery or direct delivery from vendor. Get pricing and availability for non-stock material to fill customer needs, track customer orders to insure timely delivery, call customer when order is ready for pickup.
• When assisting with a project, works closely with customer’s project managers and MFG factories to provide detailed order status throughout the length of the project.
• Research customer problems and questions pertaining to form and function of material.
• Perform purchasing duties to fill customer’s orders for both stock and non-stock material.
• Works with Outside Sales to insure customer satisfaction and promote future business.

Ideal candidates will possess intermediate experience using MS Office Suite software including: MS Word, MS Excel MS Outlook, customer service and/or project coordination experience and the ability to effectively communicate with both internal and external customers via phone and email correspondence.