Practice Manager

Full Time
Stony Brook, NY 11790
Posted
Job description
Overview:

Practice Manager - Stony Brook Surgical Associates, UFPC

Location: Stony Brook, NY

Schedule: Full Time

Days/Hours: Monday through Friday - 8:30am to 5:00pm (Flexibility required)

Pay: Starting at $95,103.60 annually

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.

Responsibilities:
SUMMARY: The Practice Manager is an administrative supervisory role that is responsible for the daily and overall operations of Stony Brook Ambulatory Sites. The Practice Manager oversees and coordinates administrative functions, plans and supports development of the sites and ensures consistency throughout. This role works closely with the Nurse Manager and clinical staff. The Practice Manager monitors provider templates and the scheduling of patient visits with the goal of maximizing capacity with current resources. The Practice Manager maintains and encourages efficient and effective communication with all team members in order to foster a successful environment, and participates in revenue cycle functions, quality and service initiatives.

Responsibilities:
  • Works with the Ambulatory Nurse Manager and Medical Director to coordinate and improve patient care services and patient flow.
  • Provides direction and supervision for the Front Desk Receptionists, Clerks and other Administrative Support staff.
  • Makes recommendations for staffing needs and monitors overall work productivity in collaboration with the Nurse Manager.
  • Develops and maintains a thorough working knowledge of Cerner to train Front Desk staff and evaluate operations.
  • Serves as the liaison between Administration, Clinical teams and Patients.
  • Implementation of EHR quality programs.
  • Promotes positive customer service by effectively interacting with patients, frontline staff and supervisors and addressing patient complaints.
  • Prepares purchase requisitions. Approves and issues purchase orders in accordance with organization policy and negotiated terms and conditions.
  • Orders materials and services as per negotiated contracts.
  • Vaccine protocol management.
  • Assist the Administrator in carrying out special projects and reports.
  • Participates in the QI process to ensure compliance with all policies and procedures.
  • Ensures department and division staff adheres to Corporate Compliance Program, HIPAA regulations and all other regulatory standards (i.e. Annual physical exams, mandatory trainings, and licensing).
  • Supports or may assist with key revenue cycle functions, including, but not limited to scheduling, insurance verification, co-pay collection, charge capture and referral management.
  • Participates in all activities necessary to implement the multi-disciplinary patient-centered medical home approach.
Qualifications:
Required Qualifications:
  • Bachelor’s degree with a focus in Health Care Administration
  • Five or more years of progressive management experience in an ambulatory setting or a related field.
  • HR experience
  • Excellent communication, interpersonal and supervisory skills; while maintaining professionalism, tact and discretion.
  • Knowledge of public health practices and procedures and collaborative management techniques.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. Any additional physical demands will be outlined and provided by management.

In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all personnel to be fully vaccinated against COVID-19,” Candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.

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