Job Purpose: Under the general supervision of the Health Information Management & Purchased Referred Care Supervisor, the Purchased Referred Referral (PRR) Coordinator I, is responsible for timely processing, documenting and follow-up, including closing, of all Sonoma County Indian Health Project, Inc’s (SCIHP) patient referrals. The PRR Coordinator I, will obtain the necessary authorizations and pre-certifications from various insurance carriers. With little supervision, the PRR Coordinator I will make interpretations and exercise discretion in routine situations. The PRR Coordinator I, will provide assistance in a culturally appropriate manner to the patients of SCIHP.

Qualifications:

• High school diploma or general education degree (GED); or minimum one (1) year of related experience and/or training; or equivalent combination of education and experience
• Prior experience making referrals is preferred.
• Medical Assistant (MA) and/or Health Information Management (HIM) Tech experience is preferred.
• Experience working with Electronic Health Record (EHR) systems is preferred.
• Must maintain discretion, confidentiality, commitment to excellence, and high standards.
• Ability to administer exceptional patient service and greet all patients and visitors in a warm and friendly manner
• Possess excellent communication skills, reporting skills and excellent interpersonal skills.
• Ability to manage and prioritize workflow.
• Ability to understand and follow written and verbal instructions.
• Able to work efficiently and cope with emergency situations.
• Able to read and interpret documents: charts, insurance verifications, authorizations, and pre-certifications.
• Possess current CPR certification.
• Must pass a pre-employment drug screen, physical and background investigation.
• Must provide proof of completed COVID vaccines & booster as well as the annual FLU vaccine.

Special Qualifications: Must be sensitive to the needs of the Native American Community, which includes culture, traditions, and background.

Why Work for Us? SCIHP is a place where patients are treated with respect, dignity, compassion, and enables strong and trusting relationships with providers and staff. SCIHP offers a comprehensive and competitive benefits package that includes low deductible medical insurance, a medical and a dependent flexible spending account, along with employer-paid dental, vision, life insurance, employee assistance program (EAP), and a free gym membership. After 1 year of employment we offer a 401K Plan with an employer non-elective safe harbor contribution of 3% which is immediately 100% vested.

Apply to: Sonoma County Indian Health Project, Inc.

Attn: Human Resources Manager

144 Stony Point Road, Room 2209, Santa Rosa, CA 95401

Fax (707) 526-1016 or Email Resume and SCIHP Application to: employment@scihp.org

Employment Application available online at: www.scihp.org/human-resources

When applying for Indian Preference, attach valid proof of eligibility