Company Alaska Airlines

The Team

It should come as no surprise that we are recognized as one of Seattle’s most desirable companies for engineers and technology professionals. Our culture of collaboration, history of launching industry-leading products, and experienced teams that work at the highest levels of software development help us to pioneer technologies that are creating an airline people love.

Role Summary

The Principal Scrum Master (Coach) is a lead subject matter expert in modeling, coaching, training and consulting on Agile values across the organization. They are responsible for facilitating interaction of multiple teams across multiple parts of the organization while embodying and modeling Agile values, principles and best practices at Alaska Airlines. As an individual contributor, this role holds the Scrum events at scale where initiatives dictate, assist Product Management Leadership with achieving an actionable well-refined initiative backlog, removing organizational friction, and empowering teams to continually evolve.

Key Duties

• Defines the12-month+ strategy for Agile adoption, including planning Agile implementations within the organization and leading change, with any necessary custom-training that increases the productivity of the organization.
• As the lead subject matter expert in Agile methodologies, coaches techniques for effective outcome-based initiative management and lead teams to understand the need for clear and concise asks product teams.
• Leads the organization to make measurable, reportable, continuous improvement and coaches the organization in effective delivery of cross-team functionality.
• Influences Leadership, viewed as a strategic partner in the delivery of high-quality, high-value products that contribute to the success of our technology initiatives while creating an environment which embraces Agile values and principles.
• Makes decisions on cross-group standards, tools, and best practices, operationalizing the plan, build, delivery process, while mentoring other Sr. level Scrum Masters to increase the effectiveness of the application of Agile in the organization.
• Collaborates with extended teams like Business, Enterprise Architecture, Quality Engineering, Product Design, Security and Leadership to influence and remove impediments to the organization’s progress and manage cross group dependencies.
• Acts as an advocate and effective coach in modeling Agile values and helps Leadership understanding of value-based prioritization in an Agile environment.
• Leads the development of large-scale release plans with data and insight and leads the team to develop quicker service delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity.
• Facilitates cross-org Agile events and provides transparency to organization process and progress, including measuring and diagnosing enterprise performance.

Job-Specific Experience, Education & Skills

Required

• 7 years of experience in technology industry and customer-centric applications.
• 7 Years of experience with Agile team coaching.
• Bachelor’s degree, or an additional two years of training/experience in lieu of a degree.
• Certified Scrum Master (CSM) or equivalent.
• Deep understanding of Agile, Scrum, Kanban, XP, Lean, and Agile scaling patterns.
• Fluency using Agile Lifecycle Management (ALM) tools.
• Familiarity with Agile frameworks at scale (eg SAFE) and other coordinated Agile delivery methodologies.
• Excellent interpersonal skills, including communication and the ability to work with diverse personality types to lead and coach the organization to its highest potential.
• Ability to understand technical issues at a high level.
• Strong analytical and problem-solving skills with a high attention to detail.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience in other areas of Software Development such as Engineering Leadership, Technical Program Management, and/or Product Management.
• Certified Scrum Professional (CSP), ICAgile Certified Expert in Agile Coaching (ICE-AC) or similar.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Competitive total rewards package
• Medical, dental and vision benefits
• 401k match program
• Monthly incentive pay plan
• Annual incentive pay plan
• Generous paid time off
• Travel privileges on Alaska Airlines & Horizon Air

Apply by 7:00 PM Pacific Time on 10/31/2022

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2022-8994

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.