Job description

About Sound:
Sound Physicians is a leading physician partner to hospitals, health plans, physician groups, and post-acute providers seeking to transform outcomes for acute episodes of care. For 20 years our high-performing and affordable care models have combined physician leadership, clinical process, technology and analytics to consistently improve clinical and financial performance. We are pioneers in value, working together with our partners and community providers to bridge gaps in care, from hospital to home.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year
• Ten company-paid holidays per year

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About the Team: *
Sound Physicians is a physician-founded and led organization providing services across the acute episode of care – through emergency medicine, critical care, hospital medicine, anesthesia, value-based care, telemedicine and physician advisory services. Our clinicians and business colleagues are committed to improving outcomes for patients and hospitals through a proven performance management model. We strive to be the practice of choice for providers and the partner of choice for hospitals across the country.

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POSITION SUMMARY: *
The Privileging Team Lead supports the Privileging Manager as well as provides guidance, instruction, and direction to individual team members. Team Lead excels and is an expert in either the Privileging Consultant (PCT) or Privileging Coordinator (PCD) role. They are a positive role model and in line with Sound core values.

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ESSENTIAL DUTIES AND RESPONSIBILITES: *

• Carries a 30% workload [as a Privileging Consultant and/or Coordinator as determined by current department needs]
• Assists managers in analyzing workloads and reallocating resources
• Assist with new hire training to ensure colleague is set up for success
• Participate in monthly, or more frequently as needed, 1:1’s with team members, including crucial conversations. Assistance from Manager/Director during beginning stages of role, with potential to run independently.
• Attend weekly regional staffing calls to ensure high level of service from direct reports
• Assist team members with privileging discovery, site implementation, and any other privileging calls for sites
• Field questions/concerns and bring to Manager/Director as needed
• Work with Manager on company/department tasks and projects as assigned
• Participate in weekly leadership meetings with Manager
• Participate in weekly leadership meeting with Clinician Services Leadership Team
• Assist in completing 30/60/90 reviews, development plans and annual evaluations for each direct report
• Participate in candidate interviews and provide assessment of candidate
• Participate in coaching of direct reports and assist with creating and presenting a Personal Improvement Plan
• Positively project the values and goals of Sound Physicians with sophistication and maturity required to build credibility with Sound Physicians employees/clients and physicians with whom we interact

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III. SPECIAL KNOWLEDGE, SKILLS, ABILITIES, TRAINING, OR SPECIAL LICENSES/CERTIFICATIONS NEEDED TO PERFORM YOUR JOB*
Strong communicator:

• Effective proactive updates (verbal and written) to all interested parties
• Displays confidence delivering messages to regional leadership teams
• Provides clear direction to Privileging Coordinator
• Ability to make procedural decisions and judgements:
• Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgement
• Sought out by others for advice and solutions
• Takes initiative

Interpersonal savvy:

• Relates well to people at all levels inside and outside the organization
• Builds constructive and effective relationships
• Uses diplomacy and tact
• Can diffuse even high-tension situations comfortably
• Displays composure

Dealing with ambiguity:

• Can effectively cope with change
• Can shift gears comfortably
• Can decide and act without having the total picture
• Isn’t upset when things are up in the air
• Doesn’t have to finish things before moving on
• Can comfortably handle risk and uncertainty
• Following through with what’s most important

Development skills:

• Ability to engage, coach, influence and motivate others to reach their potential
• Provides timely feedback
• Build trusted relationships with individuals, team, and stakeholders
• Ability to get things done through others
• Sets a clear direction
• Provides opportunities for growth
• Build trust and value team member contributions

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EDUCATION / EXPERIENCE: *
Education
Minimum:

• High School education or equivalent

Preferred:

• College degree from an accredited institution or a combination of experience and NAMSS
• CPCS Certification

Experience
Minimum:

• Prior experience in the health services industry or prior experience in a similar administrative/project management role

Preferred:

• 1-2 years clinician privileging in a hospital Medical Staff Services Office, IPA/Medical Group, or physician group practice

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LIST SPECIAL JOB OR ENVIRONMENTAL CONDITIONS: *

• Indoor office environment
• No travel required

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OTHER PHYSICAL AND/OR SPECIAL REQUIREMENTS ABOUT YOUR JOB: *

• Sitting at desk for up to eight hours (w/breaks)
• Working on computer for up to eight hours (w/breaks)
• Overtime may be necessary for role function

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This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment._

Job Type: Full-time

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