Job description

Description:

Benefits: Full-Time - Benefit Eligible (PTO, health, dental vision, life, disability and pet insurance, legal plan,401k, Tuition/Professional Development Reimbursement, and more!)

General Job Summary:
Responsible for scheduling surgeries, tests and maintaining provider’s calendar.
About OrthoCincy: OrthoCincy is the Tri-state’s largest independent orthopaedic care provider. Our physicians treat all types of injuries, literally from head to toe. We have 43 physicians, 14 locations across the Tristate, and counting! We are looking for employees who are positive, energetic, and take pride in their work. Does that sound like you??
Why work for OrthoCincy?

• Positions from entry level to highly experienced
• Tuition and Professional Development Reimbursement
• Fun and Relaxed work environment
• Employee Appreciation events
• Community Outreach
• Work closely with highly skilled and experienced team members
• Benefits including medical, dental, vision, PTO, and more

Essential Job Functions:

• Handle all aspects of scheduling patients’ testing, surgeries (post and pre-op), and procedures including insurance pre-authorization.
• Maintain/update physician(s) schedules and calendar(s).
• Provides patient education per provider protocol.
• Establish and maintain effective working relationships with patients, providers, and co-workers.
• Establish and maintain effective working relationships with external contacts regarding procedure equipment required by the provider.
• Maintain patient information in an electronic health records and practice management system.
• Answer messages, emails, and/or voice mails in a timely manner.
• Compliance with HIPAA guidelines.
• Performs other duties that may be necessary or in the best interest of the practice.

Requirements:Education/ Experience:

• High school diploma or equivalent required.
• Medical certification required and two to five years’ experience as a Medical Assistant preferred.
• CPR/AED and First Aid Certification preferred.

Schedules will change as department needs change, including overtime and weekends. Travel as needed.
Performance Requirements:

• Knowledge of customer service principles and techniques.
• Knowledge of electronic health records and practice management systems.
• Knowledge of HIPAA guidelines.
• General knowledge of insurance guidelines.

Skills:

• Strong interpersonal skills.
• Strong critical thinking skills.
• Strong customer service skills.
• Strong teamwork skills.

Abilities:

• Ability to project a pleasant and professional image.
• Ability to proactively plan, prioritize, and complete tasks.
• Ability to demonstrate compassion while caring for others
• Ability to analyze situations and respond appropriately.

Equipment Operated: Standard office equipment.
Work Environment:
Medical office. Mental/Physical Requirements: Involves sitting approximately 90 percent of the day. Repetitive data entry.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid time off
• Paid training
• Pet insurance
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Uniform allowance
• Vision insurance
• Wellness program

Schedule:

• Monday to Friday
• Rotating weekends

Application Question(s):

• Have you ever worked for OrthoCincy? If so, please list the dates.
• Have you ever been convicted of a felony or misdemeanor? If so, please explain.
• Do you have experience using EPIC or any other Electronic Health Record System?
• Why are you interested in working for OrthoCincy and why do you believe you are the right fit for this position?
• Why are you leaving your current employer or returning to employment after absence?
• Do you have experience with insurance authorization?
• Are you comfortable meeting with patients one on one?
• Are you okay with traveling between offices?(OH employees: Eastgate and Anderson). A tentative schedule will be provided a week or two in advance of location
• Are you okay with working after-hours? You will be required to work some shifts until close (Doors close 9pm M-F and 1pm on Saturday). Work until last patient is seen. You will be notified of your after-hours shifts a month in advance.
• What is your salary expectation?

License/Certification:

• CPR Certification (Preferred)

Work Location: In person

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