Purpose:
To work every day in a way that actively supports and accomplishes the Values, Mission and Vision of Western International Gas & Cylinders, Inc.

Reports To: Chemical Plant Manager

Objective: The Process Operator’s objective is to monitor the fill process on Western’s bulk chemical trailers at all fill sites. The Process Operator is also responsible for monitoring the discharge process of all bulk chemical trailers. The filling and discharging of bulk chemical trailers must be done is a safe and efficient manner.

General Responsibilities:

Monitor the filling and discharging of bulk chemical trailers at all automated sites.

Work hand-in-hand with Western’s distribution department in the scheduling delivery of full chemical trailers to bulk customer sites and the pickup of empty trailers from bulk customer sites.

Maintain logbook entries as an integral component to safe operations of WIG locations.

Assist maintenance department in trouble shooting various plant equipment at multiple Western facilities.

Work Schedule:
The Western Control Room is manned 24 hours a day, 365 days a year.
This coverage is provided by night shift and day shift, 12 hour coverage per shift.
Process Operator must bring personal necessities for a 12 hour shift.
The night shift works a week on, week off schedule. 7/12s.
Day shift works 3 days on 2 days off, 2 days on, 3 days off.




General Employee Expectations:
Safety - Perform all duties in a safe manner.Recognize, correct and/or report unsafe conditions.
Attendance - Maintain punctuality and meet or exceed the attendance standards as set by the company policy.
Productivity - Meet or exceed the standards of each assigned duty.
Team Member - Accomplish all assignments in cooperation with fellow employees in a problem-solving, team environment.
Quality - Attain a high level of quality in all tasks, services, and job functions.
Continuous Improvement - Recognize that each task can be amended and refined for the betterment of the employee and/or company and work toward that improvement.
Training - Achieve a level of knowledge to assure obtaining the highest level of productivity and quality.In addition, assist in the success of fellow employees.
Facilities - Responsible to use care and respect when utilizing equipment and facilities.Additionally, all employees should pick up and clean in any public space, restroom, break room or passageway where they might be located or traveling throughout the facility.Housekeeping is everyone’s responsibility.

Responsibilities:

To know, understand and accurately follow all applicable SOP’s
Ensure quality control on inbound and outbound bulk chemical trailers.
Assist with field testing of SOP’s when required
Ensure all SOP training is current for Area employees and that all SOP’s are followed
Timely complete all required training including Computer Based Training, Classroom Training, and Hands on Training
Inbound/Outbound all customer cylinders accurately and timely.
Track all customer cylinders through the production process accurately ensuring that all billing is timely and correctly completed
Professionally communicate with internal/external customers via phone, in person, and electronic communication methods
Ensuring all cylinder maintenance is correctly and accurately billed in a timely manner
Complete all customer inventory accounts as required
Complete work orders for internal customers as required
Timely communication with the distribution department to properly schedule trucks to meet customer needs
Any other duties assigned

Specific Requirements (training, education, certification)
Strong communication skills
Good phone etiquette
Ability to read/write/speak English professionally
Basic math skills
Proficient computer skills and familiarity with Microsoft Office products
Understanding of all production processes
Must possess at least a high school diploma

Intangibles
Accurate
Anticipates Needs
Confidential
Conscientious
Curiosity
Dedicated/loyal
Detail Oriented
Friendly or personable
Good communicator
Organized
Positive Attitude
Punctual
Self-Motivated/Confident
Takes Initiative
Tenacious
Willing to learn

Physical Requirements

Ability to lift 50 lbs
Ability to sit for extended periods of time
Ability to climb and balance safely on commercial trailers
Ability to safely climb and descend stairs
Ability to work extended shifts
Ability to hear in a noisy background

Required PPE

Nomex uniforms
Steel Toe protection boots
Approved safety glasses
Hearing protection when required
Other PPE as required

Employee Acknowledgement
I have read and understand the job description requirements. I acknowledge that I can perform the essential job functions and minimum job requirements with or without accommodation. I understand that my employment is “at will” and that my performance will be measured primarily by the job description. I further acknowledge that I will report any unsafe acts or conditions and will work safely at all times.

Western International Gas & Cylinders, Inc. is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.

Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability
EOE AA M/F/VET/Disability
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