Job description

Install America is a locally owned and operated home improvement company that has been ranked and featured in Qualified Remodeler Magazine the last 12 years. We are a full-service home remodeling company, but we specialize in window and door replacements. We are one of PA’s fastest growing remodeling firms and are in search for a Production Coordinator for our window and door division. This position serves a key role in our general production and success as a division.

The Production Coordinator serves as the primary communicator for each window and door project. They must coordinate all communication between the customer, installers, and vendors. Being organized and thorough are extremely important qualities in a successful Production Coordinator. There will be varying personalities in any one project, and the ability to connect with each different personality effectively will serve vital in our success. You do not need to be a window installation professional, but previous experience with understanding of the construction process will be helpful.

Requirements:

· 3+ years in home remodeling/construction industry

· Previous experience in customer service

· 2+ years in scheduling or logistical planning

· Previous experience working with installers or field techs

· Strong interpersonal and organizational skills

· Ability to multi-task

· Technology fluent

· Proficient in MS office

· Results driven

Duties:

· Schedule pre-site inspections for our site supervisors for window and door projects

· Schedule all installations for window and door projects

· Provide general customer service and status updates to customers

· Manage the daily schedule and follow up with customer on their satisfaction

· Communicate with vendors on order and delivery status

· Communicate with service department on parts or service needs

· Track and follow up on open/pending project

· Maximize weekly production totals

We are looking for the right individual to join our team. Please apply if you can meet the above criteria. We offer a very competitive compensation plan with significant monthly bonus opportunity. We look forward to meeting you.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Health insurance

Schedule:

• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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