Job description

Cancer Support Community of Greater St. Louis is a nonprofit organization whose mission is to ensure that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community. Since 1993 CSC STL has provided support, education, social programs, and resources for people with cancer, their loved ones, or those who have lost someone to cancer. We are the only provider of no cost comprehensive psychosocial programs to anyone impacted by any type of cancer at any stage of the cancer journey. To learn more visit http://www.cancersupportstl.org.

The Program and Development Assistant provides essential operational, clerical, database management, and administrative support to the CSC team and ensures that general office operations run smoothly. This position reports to the Executive Director and is currently a full-time (37.5 hours per week), non-exempt position. Office hours are Monday through Thursday 8:30am to 5:00pm (less 30 minutes per day for lunch) and Friday 8:30am to 2:00pm. From time to time additional hours - including some evening and weekend hours - will be necessary to support specific program schedules and fundraising campaigns.

Following are the general responsibilities of the Program and Development Assistant:

General office operations and administrative support:

• “Open” and “Close” CSC daily
• Manage CSC phone system, including answering main telephone line, transferring calls, taking messages, and checking general voice mailbox
• Open and process mail daily
• Maintain office equipment, including printer/copier, and postage meter, and interact with landlord and vendors as needed
• Manage employee benefits
• Provide general clerical and administrative support to the team

Database Management:

• Enter, maintain, and update participant information, including program attendance and participant activity at CSC
• Oversee tributes and mailing of tribute cards
• Post donations and mail corresponding tax acknowledgement letter
• Make bank deposits
• Run requested database reports including daily credit card reports, bank deposit reports, information for Program Stat report, and information for quarterly financial ADAPT reports
• Develop Neon database expertise to manage donor account maintenance, resolve duplicate files, reconcile tributes, generate reports, create campaigns/events, and general database management

Development Department Support:

• Provide administrative and logistical support and assistance for all aspects of fundraising campaigns, including vendor interaction, logistical activities, volunteer coordination, soliciting donated items, and donor/sponsor activities
• Manage large mailings, including performing mail merges

Program Department Support:

• Maintain Program attendance and RSVPs on a daily basis
• confirm attendance in advance with participants
• produce program materials, as needed
• setup/breakdown from programs, as needed, including scheduling any necessary equipment
• Prepare program materials for off-site instructors
• Track monthly Program data and generate monthly reports
• Enter quarterly data into CSC HQ’s ADAPT system
• Summarize and maintain data from Program surveys/evaluations
• Manage activities associated with the quarterly newsletter, including proofing, compiling edits provided by the team, and managing distribution in the community
• Maintain active and archive files for all Program activities
• Assist with preparation for health fairs and similar activities
• Provide support for special activities and social events

QUALIFICATIONS

Minimum Qualifications:

• Proficient in Adobe and all Microsoft Office suite software, particularly Word, Excel, and PowerPoint
• Database experience
• Ability to quickly learn new software and procedures
• Excellent grammar, writing, and proofreading skills
• Strong interpersonal skills, outgoing, and desire to be public facing
• Highly organized and detail oriented with project and time management skills and established follow-up procedures in place
• Ability to multitask, think independently, and problem solve
• Proof of full COVID-19 vaccination is required, subject to reasonable accommodation
• passion for the mission of CSC STL

Preferred Qualifications:

• Experience with mail merges
• Familiarity with DocuSign and Survey Monkey
• Accounts payable, accounts receivable, or QuickBooks experience

This is an in-office position. CSC STL is a great work environment in a rewarding field and offers excellent benefits and paid time off.

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

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