Job description

Cancer Support Community Valley/Ventura/Santa Barbara

Job Title: Program Coordinator

Job Type: Full time 40 hours/week

(Office hours: Mon-Thu, occasional evening and weekend hours)

Job Summary:

Cancer Support Community Valley/Ventura Santa/Barbara (CSCVVSB) is a non-profit organization providing supportive care to cancer patients/survivors and their families at no cost. As an integral member of the CSCVVSB team, the Program Coordinator is responsible for coordinating ongoing programs and developing mission-focused special events, fulfilling participants’ needs, supporting the Clinical Team’s mission delivery, and cultivating and maintaining positive relationships with community partners.

Essential Duties/Main Responsibilities:

Program Coordination: Development, implementation, and execution of ongoing and new programs (in-person & online) based upon needs/interests of people impacted by cancer.

• Coordinates programs such as educational workshops, healthy lifestyle classes, and social events for CSCVVSB’s participants.
• Coordinates mission-focused events such as High School Cancer Essay Contest and Evening of Remembrance.
• Confirms all program attendance information is collected, entered in database, and creates reports as requested.
• Ensures that program information is appropriately marketed on CSCVVSB’s website, social media, e-newsletter (Community Connect), and press releases.

Participant & Clinical Team Support: Ensures that CSCVVSB’s participants are receiving appropriate supportive cancer care and resources, and helps the Clinical Team to deliver services in a seamless and timely manner.

• Conducts Orientation to provide program information to newcomers and help them navigate through CSCVVSB’s programs.
• Coordinates intake interviews and other sessions with participants and clinical staff.
• Sends Distress Screening to participants, provides Clinical Staff with results, and tracks data.
• Supports Clinical Team with online program necessities, provides member rosters, and administers attendance sheets.
• Coordinates with healthcare providers to ensure the referred patients receive services and resources.
• Handles phone calls, emails, and drop-in inquiries and provides program information and community resources.
• Coordinates with healthcare providers to ensure the referred patients receive services and resources.

Community Liaison: Cultivates and maintains positive relationships with community partners to raise awareness of CSCVVSB and its programs.

• Attends community events and promotes CSCVVSB’s programs.
• Ensures that community partners are sufficiently provided with program marketing materials.

Abilities, Skills, and Knowledge – Minimum Requirements

• Exceptional work ethic, engagement, and commitment.
• Strong ability to be punctual, reliable, and trustworthy.
• Excellent critical thinking skills, analyzing areas of improvement, and striving to implement innovative programs
• Strong organizational and multi-tasking skills, and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Flexible work schedule to support workshops, orientations, and special events (some evenings and weekends).
• Excellent computer literacy (Microsoft Office 365, Google Drive, etc) and willingness to learn new digital skills.
• Ability to interact effectively with administrative and clinical staff, interns, volunteers, Board members, healthcare providers, and CSCVVSB’s participants (cancer patients and their families).
• Maintain confidentiality surrounding sensitive participant information is critical.

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Westlake Village, CA 91361: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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