Job description

The Program Manager is responsible for delivery and performance of company Products and Services as well as the overall customer relationship and/or supporting more Senior Program Managers responsible for the same. The responsibility of a Program Manager starts at Program inception and can continue through delivery and field performance. Within the life of a Program, there may be many smaller projects which the Program Manager will oversee. This individual oversees all data preparation and collection for the project, both internally and externally. They will be expected to interface with other departments to prepare cost justifications, recommend priorities, generate schedules and develop solutions to customer issues. This individual ensures completion of detailed schedules and action item lists for projects from initiation to delivery and keeps management informed of any deviations. This individual monitors status of projects including: cost, timing, and staffing; and requires familiarization with project monitoring and reporting systems. They are to act as an advisor to more Senior Program Managers when in a supporting role.

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Duties and Responsibilities: *

• Oversight of the performance of the product and/or services provided to our external customers, interfacing with our customers to ensure quality performance of our products
• Oversight in the management of the design/development process of a program to delivery products and services to our customers
• Daily management of team execution for the delivery or the maintenance of performance standards of our products of services
• Daily management of the project schedule including modifications to the execution strategies to ensure on time delivery
• Action Item oversight and management
• Support to Senior Program Managers as required in similar duties
• Represent the company during onsite/offsite customer meetings and advise Management accordingly

Requirements

• Bachelor’s Degree or equivalent experience in a related field
• 3+ years of professional work experience
• 3+ years of experience working in a similar role

Job Type: Full-time

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