Program Operations Manager-Program Management Office

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

What You’ll Get to Do:

CACI is seeking a Program Operations Manager (POM) who will be directly responsible for key business and contract performance functions. As a POM you will make significant management decisions related to business operations and Program Management Office activities that require expenditure of resources to fulfill contract requirements within funded taskings. The POM manages people, customer relationships, projects, and processes with a laser focus on alignment to strategic, tactical, and operational contract support activities.

This position reports directly to the Senior Program Manager and is integral to ensuring program-wide operations are aligned to CACI requirements, initiatives, processes, and culture.

More About the Role:

• Directly supervise the Program Management Office team of employees responsible for portfolio-wide support in the following areas: inventory and asset control; purchasing; shipping; personnel government access requests (CACs, Shipyard badges); personnel onboarding/offboarding/hiring; travel request approval routing; SharePoint site maintenance; external (customer) and internal (CACI) contract performance reporting; process standardization; document and knowledge management; and on-site management of CACI’s Bremerton, Washington office operations (LOC 485).

• Plan, prioritize, and direct Program Management Office work functions with a focus on operational and delivery excellence; this may include delivery support, services, and presentations.

• Support the Senior Program Manager and portfolio management team across geographic sites in meeting contract requirements, to include planning, monitoring, executing, and reporting functions.

• Foster internal team relationships, staff development, projects, and processes management while maintaining focus on strategic, tactical, and operational activities.

• Manage and coordinate with diverse teams of professionals and practitioners from multiple task areas who support the contract while maintaining functional area methodology in alignment with contract/program expectations.

• Must be attuned and responsive to internal team needs, challenges, and opportunities with an innovative and professional mindset.

• Execute and evolve a common contract framework for services, solutions, and metrics using project management principles.

• Oversee budget planning, staffing accountability, and process adherence policies, practices, and procedures.

• Communicate and knowledge share with other CACI programs and counterparts within and outside of own job function, including external customers or vendors depending upon the job function.

• Provide primary input to talent acquisition, promotion, performance, and rewards decisions for direct reports.

• Stay current on the naval maintenance community’s strategic goals, programs, initiatives, trends, and technology.

• Identify opportunities for program improvement and provide solutions for significant improvement of processes, systems, or products to enhance performance, value of services, and demonstrate innovative influence with alignment to a systems perspective (Company-Program-Site).

• Problems and issues faced are numerous, undefined, and require information gathering, analysis, and investigation to understand the problem. Problems can be difficult and moderately complex; typically will impact multiple organizations, functions, or specialties. Problems are typically solved through drawing from prior experience and analysis of issues.

• Support/interface with the customer via face to face, telephone, video conferencing, email, chat, and applicable online presence.

• Work site will fluctuate between CACI office environment, home site, and customer site (office, shipyard, aboard ships).

• Physical Demands: Work may sometimes be in an active industrial environment that may require walking long distances carrying backpack filled with work materials (and transporting materials, supplies as needed), climbing ladders, and accessing confined spaces. Ability to lift/carry up to 40 lbs.

You’ll Bring These Qualifications:

• Must be a U.S. Citizen with an active DoD Secret security clearance.

• Bachelor’s degree in a related field.

• Minimum 3 years of naval maintenance-related experience.

• Minimum 5 years of experience supervising employees to include leading and building teams.

• Minimum 3 years of proven experience managing financials.

• Ability to hire and retain talent to meet contract requirements.

• Project Management Institute certification.

• Executive presence and ability to engage and respectfully challenge senior leaders.

• Willingness and ability to experiment and innovate new approaches to provide the highest caliber service to our customer.

• Strong interpersonal skills and ability to communicate with customers at all levels of the organization in a professional, effective manner.

• Strong customer service orientation. Respectfully engage customers in a manner that achieves successful outcomes.

• Ability to organize work efficiently and manage time effectively.

• Ability to perform successfully both independently and as a team member in a demanding work environment.

• Proficiency with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Teams, and SharePoint

These Qualifications Would be Nice to Have:

• Working knowledge and experience in Industrial Engineering, Organizational Behavior, Team/Workforce Development, and Leadership Coaching.

• Project Management Fundamentals and/or Lean Six Sigma certification.

• Working knowledge of government contracting.

• Previous military service or previous work experience at a Naval Shipyard

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: The proposed salary range for this position is $59,400-$121,800. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.