Job description

Lowell Community Health Center’s Workforce Development (Community Health Education Center - CHEC) and Staff Engagement departments seeks a Programs Support Specialist (part-time/24 hrs) to assist with administrative tasks. This position’s primary focus will be to fulfill clerical duties, such as answering phone calls and emails, drafting documents, managing office inventory, and managing databases etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES -

• Provides administrative support for daily program operations, including responding to telephone, email, and walk-in requests for information about CHEC and CHEC training programs.
• Provides support in preparing packets, materials, and supplies for trainings and meetings.
• Prepares and maintains training room and kitchen area, including training equipment setup (i.e., laptop/projector) for trainings, luncheons, and other events.
• Provides exceptional customer service to staff, CHEC participants, guests, and partner agencies.
• Processes and manages internal and external CHEC Training Room inquiries and reservations.
• Maintains stock of training supplies and refreshments, including food orders for trainings and other events.
• Assists with processing and management of training registrations including reminder calls/emails
• Monitors, evaluates, and records training activities.
• Maintains and updates various databases for proper and up-to-date record keeping.
• Compiles data on training activities and participant information.

QUALIFICATIONS/EDUCATION / EXPERIENCE:

• Associate degree in business administration and/or experience working in public health, social services, human services or similar role and function required.
• Demonstrated experience working with diverse populations.
• Strong communication, organizational, and interpersonal skills
• Proficiency with standard office software
• Superior telephone and customer service skills.
• Must be able to work efficiently and professionally with concurrent projects and meet desired project time frames.

Location: 161 JACKSON ST., Lowell, MA 01852

Job Type: Part-time

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