• Works with assigned Field Operations leaders with the national distribution organization and with cross-functional areas such as underwriting and claims.
• Supports the assigned executives in the development of regional strategies, including opportunity identification, tactical planning, deployment and results monitoring.
• Leads development for internal and external meetings and develops communications.
• Manages a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact. Examples of complexity: highly technical, substantial budget, high visibility, long tail, many stakeholders crossing multiple functional groups, outside U.S. arena, etc.
• Defines the business case with input from stakeholders. Identifies and gains agreement on project objectives, scope, timing, and resources.
• Plans activities/tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals. Ensures resources are optimally sourced and deployed.
• Conducts project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team.
• Adeptly builds consensus and gains buy-in among stakeholders across the organization.
• Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach.
• In addition to project management, may also perform some of the work defined in the project roles and responsibilities.
• Performs project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. Applies continuous improvement methodologies throughout the project management lifecycle.
• Provides mentoring to less experienced staff.

• Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those complex in nature.
• Advanced knowledge of project management tools.
• Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred.
• Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills.
• Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.
• Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred.
• Minimum of 10 years of relevant experience to include combination of work experience and education.

• Salesforce
• Tableau
• Power BI
• Project management experience
• Insurance industry experience

Qualifications

• Strong knowledge of project management principles and concepts.
• Strong ability to manage all aspects of the project management life cycle.
• Project management certification strongly preferred.
• Demonstrated ability to exercise influence; engage employees; communicate effectively; promote collaboration, team work and change initiatives; and build value for customers through a service orientation, innovation, and continuous improvement.
• Displays solid business acumen and integrated thinking.
• Strong business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.
• Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred.
• Minimum of 7 years of relevant experience to include project management work and prior experience working in an effective leadership capacity.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.