The Lifespan Project Management Office supports an organization dedicated to continuous improvement. Objectives of this office include effective sponsorship accountability and delivery of consistently elevated levels of project success: timeliness within budget and impact. Overall the Project Management Office provides common support tools to enterprise initiatives for project implementation and integration results monitoring and assessment reporting and communications.

The Project Manager is responsible for the success of projects in revenue cycle across the system related to operational and financial performance improvement. Collaborates with multidisciplinary teams to drive project goals and objectives; ensures clarity of project scope and organizational accountability. Co-develops deadlines and targets with team leadership tracks progress to deadlines assigns responsibilities identifies co-dependencies and obstacles understands and reports on financial indicators and project metrics and monitors and summarizes progress of project.

KEY ACCOUNTABILITIES:

Assists in the development of opportunity identification solution recommendation and refinement of implementation plans with the primary goals of driving integration and enhancing system and entity performance.

Participates in assessment and opportunity identification work plan development and structured implementation planning to achieve all identified integration and performance enhancement opportunities.

Develops and manages project plans including defining deliverables key milestones critical paths and outcome success measures.

Leads the team through the execution of the project and monitors progress against the plan initiating corrective action as necessary.

Identifies and models resources for projects including defining and assigning project roles.

Balances schedule scope and budget in coordination with key stakeholders.

Identifies project barriers/constraints/risks and provides recommendations to mitigate.

Understands and executes stakeholder analysis to identify upstream and downstream impact of projects.

Designs articulates and executes effective communication plans.

Facilitates improvement efforts and develops implementation recommendations.

Facilitates collaboration within diverse groups to provide input to strategic planning and execution.

Responsible for outreach efforts to establish and maintain positive working relationships with key stakeholders.

Develops maintains and manages relationships at all levels across the organization.

Ensures alignment with project objectives and identifies opportunities to increase process efficiencies cost-effectiveness quality and service.

Employs disciplined documentation for project process and progress to establish consistent project organization and reporting.

Partners with project team to collect and analyze data to determine baseline and progress metrics.

Collaborates with finance and other support departments to ensure the accuracy of targets and validation of metrics both leading and trailing indicators.

Consults with leadership regarding analysis observation; provides recommendations regarding project/process improvements.

Manages stress appropriately prioritizes work schedule and collaborates with others.

Performs other duties as assigned.

PERFORMANCE STANDARDS:

Fiscal Responsibility

Effective utilization of resources

Resource productivity

Development and implementation of effective quality programs that meet the needs of internal and external customers

Performance improvements year to year

Positive feedback from peers and staff customers and others

QUALIFICATIONS-EDUCATION:

Bachelor�s degree required.

Lean Six Sigma or another process improvement training or certification preferred.

Epic certification: Resolute Hospital Billing Administration; Resolute Hospital Billing Claims Administration; Charge Master Management; Professional Billing certification preferred

Project management certification preferred.

QUALIFICATIONS-EXPERIENCE:

5 years of experience in project management with experience coordinating cross-functional business units and/or multidisciplinary project teams.

Experience in healthcare delivery environment desirable especially background in revenue cycle policies workflows and EPIC implementation requirements

Have demonstrated skills of project management; tools concepts and methodologies; Lean/Six Sigma experience or certification a plus.

Possess a functional understanding of financial analytics and data.

Display understanding of workflow process excellence and change management.

Possess strong leadership skills: effective interpersonal skills to influence and guide solutions.

SUPERVISION:

Provides functional guidance to others who may be assigned on a project basis.