Job description
Project Managers provide a range of services based on individual client and internal customer needs in various healthcare settings such as public health, community and rural health, continuing education, program evaluation, and effective quality measurement and improvement. Responsible for planning, organizing, and directing the completion of specific projects while ensuring projects are on time, within budget, and within scope.
RESPONSIBILITIES SUMMARY:
- Plans, implements and monitors progress of projects throughout the life cycle.
- Maintains detailed budgeting of projects – including personnel, invoicing and requisitions.
- Creates detailed work plans that identify the sequence of activities needed to successfully complete projects.
- Develops a timeline for project completion and ensures assignment of tasks and communication of deadlines.
- Ensures the development of clear project objectives and measurement to guide evaluation of success and ongoing learning.
- Maintains records of the project activities and lessons learned.
- Supports communication among team members as well as across various teams.
- Establishes a communication schedule and maintains reporting tools to update key stakeholders on the progress of the project.
- Continually improves project management tools.
- Develops tools for effective spread, control, evaluation and ongoing maintenance of project deliverables.
- Participates in program evaluation and publication of departmental and client projects.
- Supports effective follow up and communication with regional partners.
This job description is a general description of the essential job functions. It is not intended to describe all the duties performed.
SUPERVISORY RESPONSIBILITIES:
The Project Manager is an integral member of the project team and reports to a Program Manager or Director with oversight from the Director of Grants and Project Management. Day to day direction will also be provided by the PS/PI to ensure projects are executed.
EDUCATION and/or EXPERIENCE:
Any combination of education and experience equivalent to a Bachelor’s degree and at least one (1) year experience in health care related project management, and the capacity to demonstrate working knowledge of continuing professional development systems and processes required.
Preferred Qualifications: Adult education experience and/or expertise are an additional benefit to the role. Experience with continuing education requirements, quality improvement, including knowledge of behavioral health/primary care integration best practices, measurement and quality data monitoring, system redesign tools and processes. Must maintain a working knowledge of healthcare, public health, community and rural health, continuing education, current models of care, program evaluation, effective quality measurement and improvement. Experience with writing grant proposals, research papers, and reports highly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid North Carolina Driver’s License required for regional travel.
WORK SCHEDULE AND TRAVEL:
- Local/regional travel will be required.
- This position is categorized as a designated driver position and requires use of a MAHEC-owned or other vehicle to conduct MAHEC business on a regularly scheduled basis weekly.
- Flexible scheduling to allow for overnight travel and evening hours as required to accommodate the needs of project participants.
TECHNICAL AND COMPUTER SKILLS:
- Technical required skills include use of printers, copiers, fax machines, and computers. Strong proficiency in Microsoft Programs, including Word, Excel, Outlook, Power Point and Visio.
- Ability to perform internet searches and use web based applications required.
- Superior skills in summarizing complex information for diverse audiences.
Effective Communication
Seeks to understand others’ point of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly keeping the audience engaged, tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information. Superior ability to communicate effectively in writing and verbally. Comfort with public speaking and presenting diverse subject matter. Effective at establishing trust and rapport with a wide variety of health care staff and professionals, from administrative support and receptionists to senior physician leaders.
Resilience and Adaptability
Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties. Easily adapt to changes in both individual project(s) and the health care environment.
Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties. Easily adapt to changes in both individual project(s) and the health care environment.
Diversity, Inclusion + Equity
Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.
Planning and Organizing
Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.
Analysis and Problem Solving
Solves difficult problems through careful and systematic evaluation of information, possible alternatives and consequences. Effectively and efficiently integrates information from diverse sources and evaluates the information against possible courses of action. Makes timely decisions, even when data is limited or solutions produce unpleasant consequences.
COMMUNICATION SKILLS:
Excellent verbal, written, and interpersonal communication skills required for department tasks, work with department staff, in order to represent MAHEC in a professional manner.
PROFESSIONAL DEVELOPMENT:
Participate in ongoing professional development and training, to increase knowledge of effective project management, basic quality improvement models (e.g. LEAN, DMAIC, IHI Model for Improvement), evidence and outcome based population health models of care, data analysis and meeting/team facilitation.
PHYSICAL DEMANDS:
Sometimes stands; occasionally walks; and frequently sits, uses hands to handle, reaches with hands and arms, talks, and listens. Occasionally lifts up to 10 pounds.
WORK ENVIRONMENT:
- Moderate noise level typical of a business office with computers, printers, and light foot traffic.
- Must have ability to adjust schedule to work occasional early morning, evening, or weekend hours.
- Local/regional travel is possible.
REPORTS TO:
Reports to Senior Program Manager or Program Manager, with additional accountability to the project PS/PI.
Throughout the COVID-19 pandemic, MAHEC has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, all MAHEC employees and learners will be required to receive the COVID-19 vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply.
With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to
AskTalent@mahec.net
for support in your job search process. You could be the talent we are seeking for this or other opportunities.
MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. We offer excellent benefits and are committed to creating a diverse, inclusive, and equitable workplace.
Starting salary for this position is
$40,900
and offer is based on experience, educational requirements and internal team equity.
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