Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Here at Lemonade, our mission is to create a fast and hassle-free insurance experience. We’re looking to handle insurance claims and push the boundaries of customer experience in a way no other insurance company has ever attempted. This means zero conflict of interest, and a customer-first mindset.

If you’re a highly specialized complex claims adjuster, looking for something different, you’re going to love this opportunity. This role requires previous extensive experience in claims related to Fire, Water, Weather to name a few. We want inspired, hungry individuals, with tons of positive energy and a genuine passion for helping others. As a Claims Experience Advocate, you’ll help us settle large property losses quickly and efficiently, and defy customer expectations along the way.

What You'll Need

• Minimum of 4+ years of property (home, renters, condo) claim-handling experience with a customer-centric focus
• Experience in dwelling & personal property damage estimating
• Experience handling homeowner, CAT, fire claims & complex losses
• Experience working with large national property service vendors (Serv-Pro, Crawford and Co, etc.)
• Fast learner, self-driven with willingness to roll up your sleeves
• Desire to work in a unique, dynamic and fast paced startup environment
• Has a lot of empathy, patience, and a positive approach
• Comfortable with and adaptable to new technology and business tools
• Licensed as a Property & Casualty Adjuster in your resident state - An advantage
• Xactware experience a big plus
• Ability to deliver High Quality claims handling
• Empathetic and responsive service in all customer interactions
• Ability to excel in a team environment

Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.