Job description

Are you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?

· The Pursuit of The American Dream

· Integrity & Honesty

· Positive Mental Attitude (PMA)

· Clarity, Objectivity, and Mutual Respect

· Lifelong Learning

· Creativity

· Teamwork

· Frugality

Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves in world-class customer service, hard work, and lifelong learning. We are looking for confident individuals with strong customer, interpersonal, sales, collections, and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.

The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew.

This position would require travel between two facilities. The manager would be responsible for both properties. Below is a list of duties that you will be responsible for:

Duties (include but not limited to):

• Daily operations of each facility

• Standing up and greeting everyone when they walk in

• Aiding customers in selecting the right size storage unit before each rental

• Being able to accurately perform each storage rental and complete all appropriate paperwork correctly

• Sell and maintain proper inventory for all merchandise

• Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.

• Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy

• Working independently or with other team members at multiple locations

• Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent

• Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

• Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community

• Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

Candidate Qualifications

• Previous experience in the self-storage, property management or other related fields is recommended

• Valid Driver's License

• Reliable Transportation

• Successfully Complete Background Check, Drug Screening and Aptitude Test

• Ability to Multitask and build rapport with tenants

• Excellent written and verbal communication skills

• Ability to handle money: cash, checks and credit cards responsibility

• Ability to learn new software systems quickly

Physical Requirements

• Sitting/standing/walking for up to 9 hours per day and lifting to 30 pounds

• Will walk approximately 50% of your day and will sit at a computer for 50% of your day

• Must be able to sit, stand, etc.

• Must be able to clean inside and outside the office and units.

• Must be able to view computer screen for long lengths of time

Compensation:

Compensation will be between $12.50- $15/hr but is determined on experience in the industry.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pendleton, SC 29670: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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