Summary

Alameda Contra Costa Transit District is seeking a Protective Services Manager. This position plans, organizes, directs, manages, and oversees comprehensive security services; and transit enforcement programs to ensure the safety and security of District employees and riders. The individual in this position fosters collaboration among District and contracted services personnel working on security and related issues and collaborates with outside agencies and public and private groups, as required. Additionally, serves as the District's incident commander during emergencies.

This is an excellent opportunity to work for the largest bus agency in California. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending and a 457 savings plan.

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Representative Functions

• Plans, directs, coordinates, and evaluates protective services and emergency preparedness functions for the District, including developing and implementing goals, objectives, policies, procedures, work plans, budgets, and strategies.
• Prepares and implements written transit enforcement procedures.Updates and revises required security plans as needed.
• Prepares, recommends, and implements strategic plans to meet the District's current and long-range transit enforcement and emergency preparedness needs.
• Acts as the primary liaison between the District and law enforcement agencies within the District's boundaries; including Police and Sheriff departments, courts, District Attorneys, and probation departments. Provides policy guidance and interpretation to staff and contract personnel, and works directly with agency representatives to ensure policy, procedure, legal and contractual requirements are met.
• Represents the Department and the District in meetings with members of boards and commissions, various federal and state governmental agencies, local law enforcement agencies, and a variety of public and private organizations.
• Maintains responsibility for the hiring, training, supervision, review, and discipline of subordinate staff in accordance with District policy.
• Conducts research, periodic studies, and surveys of District facilities; and provides detailed analysis with recommendations for procedural or policy changes designed to minimize or eliminate security risks and safety liability.
• Oversees and participates in the development and administration of the department budget for areas of responsibility which involve the forecasting of staffing, equipment, materials and supplies; and approves expenditures, and implements budgetary adjustments as appropriate.
• Reviews video surveillance data packs from District revenue vehicles and various District facilities, determines the suitability of information for use in criminal prosecution, and monitors the performance and maintenance of surveillance equipment.
• Prioritizes and allocates available resources; reviews and evaluates program and service delivery, makes recommendations for improvement, and ensures maximum effective service provision.
• Monitors changes in laws, court decisions, regulations and technology that may affect departmental operations; recommends and/or implements policy, procedural, and operational changes, as required.
• Manages the District's parking enforcement activities.
• Performs related duties as required.

Minimum Qualifications

Education: A Bachelor's degree from an accredited college or university in Criminal Justice, Criminology, Business Administration, Public Administration, or a related field.

Experience: Fifteen (15) years professional experience in transit law enforcement, or comparable experience.

Additional Information

Physical Requirements: (1) Must maintain the physical condition necessary to perform tasks in an office setting and operate computers, keyboards, and other peripheral equipment. (2) Must possess the mobility necessary to travel within the AC Transit District to perform the duties of the job, including entering and exiting cars, buses, facilities and restricted spaces.

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Vaccination Requirement for Candidates Seeking Employment: Alameda-Contra Costa Transit District has implemented a requirement that requires all candidates for District employment to be fully vaccinated for COVID-19, including variants, prior to being employed by the District, subject to limited exceptions. AC Transit adopted this vaccination policy as an emergency public health response to mitigate the negative public health consequences associated with increased incidence and test positivity rates and the prevalence of new virus variants, including increased hospitalizations, intensive care unit admissions, and deaths.

As such, candidates seeking District employment will be required to: (1) be fully vaccinated (two weeks after completion of the entire recommended COVID-19 vaccination series) and (2) submit a copy of their COVID-19 vaccination card prior to their start date, unless a reasonable accommodation request for a medical or religious exemption has been approved.

Benefits: The transit professionals who call AC Transit home represent the rich cultural diversity of the Bay Area. For more than 60 years, we have been an equal opportunity employer honoring religion, ethnic background, national origin, gender, gender expression, genetic information, disabilities, age, and veteran status. We are not only an inclusive employer but also offer a comprehensive benefits package rooted in choice, flexibility, and affordability. Most Benefits are effective the first of the month following your hire date. Employees and eligible dependents have access to the following benefits*:

• Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
• Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
• Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
• Employer paid Basic Life Insurance
• Employee paid Voluntary Term Life Insurance
• Employee Assistance Program (EAP)
• Retirement – employees automatically participate in a lifetime defined benefit plan and have the option to contribute to a 457 deferred compensation plan via payroll deductions. All employees hired on or after January 1, 2016 may be in the District’s Tier II pension plan covered by the Public Employees’ Pension Reform Act of 2013 (PEPRA). As such, employee may be required to contribute a small portion of annual income towards the cost of the pension.
• Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
• AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
• Free AC Transit Bus Pass
• Federal Credit Union
• Vacation and Sick Leave or Personal Time Off
• Nine (9) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
• Tuition Reimbursement – up to $2500 per fiscal year on approved courses
• Wellness Program

• AC Transit benefits are negotiated and subject to change based on collective bargaining agreements.

Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

In accordance with federal requirements, all job applicants selected for appointments in a safety sensitive position are subject to pre-employment drug and alcohol testing. A final job applicant will be tested for five prohibited drugs: Cocaine, PCP, Amphetamines, Marijuana and Opiates. During employment, employees holding safety sensitive positions are subject to random, reasonable suspicion, post-accident, return-to-duty, and follow-up drug and alcohol testing. Additionally, in the event of an absence of more than 90 days from a safety sensitive position, pre-employment drug testing will be performed.