Job description
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Provider Assistant
Serenity is looking to hire Provider Assistants for our Denver area office. Our Provider Assistants are a team of people that own the initial communication to the Providers on behalf of our patients. You proactively give the provider and patient exceptional service as you gather essential information to direct their experience. In this role, we are looking for people who have the ability to be personable and demonstrate empathy while initiating delicate conversations regarding the patient's personal history.
Why work with Serenity?
Serenity offers a fulfilling career where you have the opportunity to make an impact and help thousands of patients take their lives back!
Serenity's mission revolves around creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development. Additional benefits we offer include but are not limited to:
- Competitive Wages
- Paid Orientation
- Medical, Dental, Vision insurance
- Generous Paid Time Off
- Major Holidays Off
- 401k
- Growth Opportunity
- Company lunches and treats
Essential Job Functions
- Gather, review, and verify all pertinent information in relation to the patient and their visit.
- Demonstrate compassionate support, attention, and assistance to patients.
- Educate our patients on the treatment options Serenity provides.
- Communicate directly with participating healthcare Providers regarding patient's care.
- Assist Providers with any other relevant duties as needed.
Minimum Qualifications
- High School Diploma/ GED
- Excellent verbal and written communication, basic math skills.
- Previous experience working with computer-based information systems.
- Proven ability to multitask in a fast-paced environment.
- 1 year of experience in customer service.
- Must pass a pre-employment background check.
Office hours: Mon-Fri 6 am-8 pm, Sat 7 am-7 pm.
Who We Are
Established in 2017, Serenity Healthcare offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We provide a holistic approach to patient-centric care in an inviting, spa-like atmosphere that takes into account our patient's physical and emotional well-being, giving our patients long-term success even when other treatments have failed. We bring passion for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $21/hour.
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