Job description
Utica First Insurance Company voted “Best Companies to Work for in NY 2022” has been serving the
insurance needs of families and businesses for over 100 years. We have a dedicated “team” of
employees and offer continuing opportunity for personal career growth.
Utica First Insurance Company is currently seeking a Quality Assurance Analyst for our Oriskany, NY
location.
This position will be responsible for designing and performing functional unit testing of different
disciplines within the organization. This position will work closely with Business Analysts and Business
SME’s to write test cases and implement them against ongoing development across different software
programs. Collaborate with internal teams to facilitate user acceptance testing, and ensuring we have
quality programs.
Essential Job Functions:
- Participate in meetings with business units with Business Analyst to gather business needs and
requirements in order to create test case required.
- Develops user acceptance test plans by analyzing business requirements and engaging with
project team members and subject matter experts as necessary.
- Supports the management of the user acceptance testing process, coordinate with business
users as required, identifying the testing team, and setting up a testing schedule.
- Tests functionality alongside business subject matter experts and on own in order to test the
delivered functionality in real-world scenarios.
- Tracks issues uncovered during testing.
- Collaborates with external and internal development teams to address issues found during
testing and validates those corrective actions taken by development will resolve those issues.
- Supports activities throughout project lifecycle.
- Troubleshoot test related issues to determine failure point
- Report issues that are clear, concise and in a timely manner to Vice President of Operations and
other leadership as directed.
Experience requirements:
Minimum 1-3 years QA testing activities.
- Strong documentation experience
- Knowledge of current technologies, tools, applications, and vendors.
- Ability to cultivate cross-functional relationships, including contact with clients, vendors, and co-
workers
Education Requirements:
High school diploma or equivalent required. Continued educational development in Insurance or project
management preferred.
Hybrid Work Model - This position will be on site with the ability to work remotely part time.
Utica First offers a competitive salary and benefits package to include:
Medical (1st of the following month of hire)
Dental
Vision
401k after 90 days of employment
Flexible Spending Accounts
Health Savings Accounts
Generous Vacation/Sick/Personal Time Off
Generous Paid Holidays
Company Paid Basic Life Insurance
Company Paid LTD
Please forward resume to: mmann@uticafirst.com
Utica First Insurance is an established property and casualty Insurance company located in Central NY.
We have been in business for over 100 years. Utica First has been awarded an A rating (Excellent) by
AMBest.
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