Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Responsibilities

• Support management and leadership for the design, development, and implementation of

programs

• Collaborate with account wide team and proactively share and reapply all learning, successes and

best practices

• Responsible for ensuring that the work conducted by the Facilities team, and its subcontractors

is in full compliance with contractual requirements, client’s SOPs, and FDA cGMP regulations

• Able to perform/support audits and prepare SOPs, and training materials for use by the

facilities team in the performance of their work

• Follow established processes to ensure compliance with all established policies and procedures,

as well as contractual obligations

• Identify and investigate deviations; escalate risks to internal and/or client resources when

necessary

• Build successful relationships with client personnel to promote confidence, forward planning and

best practices

• Expected to interface with the client’s quality personnel to ensure that all of the client’s

SOPs are followed, and the work performed by the team is documented and recorded in the
proper fashion

• Sustain quality assurance support and help develop processes for a state-of-the-art

pharmaceutical manufacturing facility as it relates to the facilities maintenance of the plant.
Conduct investigations and drive accountability for all quality events

• Provides direction/information to vendors, facilities staff, and service providers as required

to ensure that quality assurance expectations are communicated and followed

• Provide guidance to new team members
• Analyze possible solutions using standard procedures and implement process improvements
• Coordinate the data collection of records and analysis necessary for reporting
• Provide appropriate periodic reporting and management reports as required
• Any and all other tasks/duties assigned

Requirements

• Minimum of 2-year degree in science or technical discipline required
• 2 - 3+ years of experience in a related occupation
• Proficient in Word, Excel, and other Microsoft Office Suite programs
• Ability to investigate, recognize and diagnose trends and patterns
• Experience working at an FDA regulated facility in a quality assurance or quality control

capacity

• Understanding of FDA regulations, including 21 CFR part 210 and 211
• Strong commitment to quality and a willingness to help develop a quality first culture on the

site

• Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management

Systems

• Experience with writing deviations and performing investigations
• Strong oral and written communication skills including the ability to communicate with all levels

of management and willing to interface with a diverse customer base including technical and
non-technical personnel.

• Ability to define, clarify and propose solutions that align with quality methodology
• Natural desire to learn new things and independently pursue a stronger understanding of the topic

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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