Job description
Salary Min: $ Salary Mid: $
LSG Sky Chefs, a part of LSG Group is the world’s leading provider of end-to-end on-board products and services.
Role Purpose Statement
The job incumbent manages a shift, an area and/or a department within the Customer Service Center (CSC). Also monitors and engages employee safety within the CSC.
Main Accountabilities
Generic Supervisor Responsibility
Supervise daily area / department activities in the CSC
Conduct daily work group meetings
Manage allocated labour to maximize productivity
Schedule and control employees to meet labour productivity and overtime targets
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
Document and follow up on all department processes in order to implement improvements
Quality Assurance
Supervises the CSCs Quality Initiative
Ensure compliance with all Global Quality Standard (GQS), HACCP, FDA, USDA requirements, as well as, other regulatory agencies and airline customer Quality requirements
Partners with CSC Leadership to ensure Audit Readiness
Regularly trains all employees on proper Food Safety, Hygiene and Handling Procedures
Leadership
Ensure that the area of responsibility is properly organized, staffed and directed
Guide, motivate and develop the subordinate employees within the Human Resources Policy
Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Make the company's values and management principles live in the department(s)
Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as GQS, HACCP, Lean Manufacturing, Employee Safety and CBase
Knowledge, Skills and Experience
Bachelor’s degree preferred
One to three years of related work experience required
Proven analytical and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to obtain desired results & achieve budget
Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
Good knowledge of Microsoft Office and Windows-based computer application
Job Type: Full-time
Ability to commute/relocate:
- Tampa, Florida: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Food safety: 1 year (Preferred)
- Food production: 1 year (Preferred)
Language:
- Spanish (Preferred)
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