Job description

Summary

The purpose of the Quality Control Coordinator position is to be responsible for implementing quality control tactics for the High Point Housing Authority (“HPHA” or “Agency”) operations and contracts. The Quality Control Coordinator is responsible for submitting reports and assisting in the establishment and maintenance of departmental quality control procedures. This position requires a thorough knowledge of local, state and federal building codes and regulations.

All activities must support the Agency’s strategic goals and objectives and produce results that accomplish the goals and functions of the Executive Department.

Essential Duties and Responsibilities

The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

· Supervises quality control program, conducts inspections of HPHA properties and contract workers, maintains quality work product, and submits required reports.

· Maintains knowledge of applicable state, local, and federal regulations pertaining to public housing development and management.

· Supervises Specialty Team composed of Electrician, Plumber, and HVAC Specialist; planning, assigning and reviewing work, coordinating activities and maintaining standards of performance.

· Serves as dispatcher for emergency calls on rotating basis.

· Assists in providing quality control measures and inspections to ensure high-performing REAC scores.

· Develops and/or assists with in-house scope-of-work/specifications and cost estimates; reviews plans and specifications developed by consultants to ensure compliance with building codes and Department of Housing and Urban Development (“HUD”) requirements.

· Assists with responsibility for reporting and monitoring HPHA workers’ compensation claims working with the VP of HR.

· Assists in reporting and monitoring all auto accidents and liability claims.

· Assists with reporting and monitoring all auto accident and liability claims.

· Assists in disputes with contractors regarding project issues; inspects projects to develop punch lists.

· Assists in the development of short and long-range planning for HPHA communities’ physical improvements.

· Assists in administering repairs to property damage from fire, storm, vandalism, or other damages and reporting losses to insurance carriers.

· Participates in special projects or programs as necessary.

· Operates a vehicle and maintenance equipment such as lawn care equipment, general construction equipment. Utilizes a level, measuring devices, electronic locator devices, drafting and surveying equipment, etc. as necessary during field work.

· Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job competencies.

Job Competencies

· Knowledge of the methods, procedures, and policies of the HPHA as they pertain to the performance of the essential duties of the position.

· Knowledge of the principles and practices of performing the essential duties of the position.

· Knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position.

· Knowledge of the organization of the department, and of related departments and agencies.

· Recognizes any occupational hazards and adheres to any safety precautions inherent in performing the essential functions of the work.

· Knowledge of terminology and related professional languages used within the department as such pertains to work responsibilities.

· Knows how to maintain cooperative and effective relationships with intra and interdepartmental personnel, as well as any external entities with whom the position interacts.

· Ability to maintain confidentiality.

· Proven application of the principles of supervision, training, motivation, and performance evaluation

Education and/or Experience

• A Bachelor’s degree is required in business, administration or related field. Minimum five (5) years of experience in Quality Control, Construction, Procurement and/or Capital Funds. An equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations

Possession of a valid, North Carolina driver’s license and the ability to be insurable under the Agency’s automobile insurance plan at the standard rate.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Quality Control, Procurement or Capital Funds: 5 years (Preferred)

Work Location: In person

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