Job description

JOB OVERVIEW:

The Quality Control Supervisor will be responsible for all aspects of the quality programs and functions. These include maintaining all HACCP, food safety records, plant audits, mock recall programs and training the plant on these issues and procedures. The QC Supervisor will work with the R&D Team on new product launches.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Commitment to Company mission and values.

Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment.

Consistently sets the example of professional appearance and standards of behavior.

Able to form and maintain effective partnerships across organizational boundaries.

Excellent oral and written communications skills in English.

Ability to handle sensitive information and maintain confidentiality.

Coordinates several projects at the same time while prioritizing competing demands on time frames.

Responsible for compliance with Federal and State legislation by establishing and enforcing quality standards; testing materials and product.

Establishes in-process production inspection standards by studying manufacturing methods; devising testing methods and procedures.

Ability to synthesize complex or diverse information.

Ability to collect, analyze and summarize process quality information and trends.

Ability to plan, monitor and appraise performance of location staff members.

Ability to listen objectively to employee concerns and complaints and act, or plan a recommended course of action, in accordance with all Company policies. Seeks counsel from Plant Manager as required.

Computer literacy required with proficiency in Microsoft Office products including Excel and Word.

Typically negotiates in a competitive or adversarial environment.

Typically faces situations that have a variety of interpretations and require careful evaluation.

Typically solves problems by considering courses of action within the framework of management’s goals and standards.

Ability to travel to any location where the Company operates and expand territory as business needs dictate.

Ability to attend various meetings as requested with minimal advanced notice.

RESPONSIBILITIES:

Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians and engineers.

Establishes product quality documentation system by writing and updating quality assurance procedures.

Maintains product quality by enforcing quality assurance policies and procedures and government requirements; collaborating with other members of management to develop training methods.

Manages and directs the quality assurance activities for the plant, to include syrup preparation and distribution, microbiology, sanitation, finished product analysis, package integrity testing, HACCP/GMP, and process control.

Provides effective supervision to Quality Control Technicians, by providing coaching, counseling and disciplining employees; planning, monitoring and appraising job results.

Maintain Quality Assurance staff by recruiting, selecting, orienting and training employees.

Oversee and direct the efforts of the HACCP plan, including GMP auditing and corrective action plan development.

Investigates reports and formulates corrective action plans on plant specific consumer complaints.

Manage plant audits for housekeeping programs and coordinate improvement activities with other managers.

Manage the maintenance of microbiological monitoring programs and direct sanitation programs.

Assist supervisors in resolving Quality Control issues, tracking quality trends, recommending and implementing plans to improve quality and production efficiency.

Maintain all relevant paperwork and budgetary demands.

Direct quality work procedures to meet production schedules.

Provide quality improvement education to the workforce through regular team meetings.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Focuses entire plant on quality, service, safety and cost as a top priority.

Insures fair, equitable and respectful treatment of all employees.

Other duties as assigned by Supervisor.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common information, reports and other documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit and talk or hear. The employee frequently is required to use hands and fingers, to handle, or feel, sit for long periods of time, stand frequently, bend, squat, reach and turn to access files and office equipment. Must be able to lift up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Field positions will be exposed to various unfamiliar conditions where Personal Protective Equipment (PPE) must be worn and which may include, but are not limited to: manufacturing and warehouse plants, and other venues as directed by supervisor. The noise level in the work environment is usually moderate, but increases significantly in warehouse and manufacturing plants.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in business, food science or appropriate equivalent from an accredited university.
• Minimum of 5 years hands-on work experience in the carbonated soft drink industry.
• Experience in quality control testing procedures and internal and external sanitation of beverage equipment with a clear understanding of all aspects of blending, product attributes record-keeping, yields, etc.
• Strong computer skills, including Microsoft business applications and various reporting software.
• Exceptional interpersonal and verbal communication skills
• Solid business acumen including management, analytical, problem-thinking, project management, business writing and reporting skills.
• Understands and can implement all OSHA required training.
• Must be 18 years or older
• Pass the drug test and physical exam
• Ability and willingness to work a flexible Full Time schedule that may include weekends and holidays.
• Must be able to provide own transportation to various locations in organizational service areas, as required by duties.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Long Beach, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• hands-on beverage: 5 years (Required)

Work Location: One location

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