Job description

Position Summary

The Quality Manager supervises the Quality Control staff responsible for the overall quality control program and quality assurances. The Quality Manager ensures that products or services the Logistics Readiness Center (LRC) provides are fit for their purpose, consistent, and meet both external and internal requirements of the Performance Work Statement (PWS). This includes legal compliance and customer expectations. The QCM develops and maintains a performance matrix that supports the Project's Quality Management System (QMS). The QCM ensures surveillance inspections are performed and results measured against QMS standards. Assists branch managers and supervisors in developing processes that improve work performance.

Essential Functions of the Position

• Direct and coordinate quality assurance programs/plans and Quality Assurance Surveillance Plan
• Coordinate with activities to ensure they meet the required quality standards listed in the PWS
• Conduct research and analysis of problems to determine if problems are human error or systemic.
• Implement ISO 9001 Quality Management Systems standards
• Develop flowcharts to support process development and improvement
• Develop and update audit checklist prior to conducting audits/inspections. Prepares briefings on quality audit findings
• Monitor functional area internal inspection programs through analysis of their monthly reports
• Prepare audit/inspection reports; evaluate responses and performs follow-up actions
• Conduct activity, technical, and special inspections
• Conduct statistical and trend line analysis to support process improvement
• Participate and facilitate, as required, in process improvement meetings
• Develop programs as requested by the Project Manager to enhance operations
• Provides management reports relating to the quality control program
• Performs other relevant duties as assigned

Supervisory Responsibilities

The Quality Manager oversees all Quality Evaluators and oversees quality at the project level.

Physical Demands

• Required to walk, stand, sit and move about the property for long periods of time. Ability to lift and/or move up to 25 pounds.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.

Minimum Qualifications

• 5+ years’ experience creating, implementing, executing and improving Quality Management Systems/ Quality Control Plans.
• Must have strong leadership and interpersonal skills.
• Must have strong organizational and group presentation skills.
• Well-developed multi-tasking and time management skills.
• Proficient in using MS Windows and MS Word/Excel Applications.
• Possess a Valid Drivers’ License.

Preferred Qualifications

• Experience with Microsoft Access.
• Bachelor’s Degree preferred.
• ISO 9001-2015 Quality Management Systems Standard – Lead Auditor Certification.

Security Requirements:

• Must be a US Citizen.
• Must be able to obtain, at a minimum, a favorably adjudicated National Agency Check with inquiries (NACI).

Job Type: Full-time

Pay: $76,502.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Must be a US Citizen.

Education:

• Bachelor's (Required)

Experience:

• Creating, implementing, executing QMS/QC plans: 5 years (Required)
• ISO 9001: 1 year (Required)

Work Location: In person

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